Account Director

EQUANS; Manchester; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Account Director to lead strategic initiatives at a major healthcare contract. This full-time role involves overseeing project delivery, managing client relationships, and ensuring compliance with financial and operational standards. The ideal candidate will possess significant experience in the FM industry, particularly within healthcare settings, and demonstrate strong leadership skills. With a competitive salary and a comprehensive benefits package, this position offers the opportunity to make a meaningful impact in a dynamic environment focused on continuous improvement and client satisfaction.

Benefits

25 days annual leave (+ public holidays)

Life Cover equivalent to 2 times annual salary

Employee discount shopping schemes

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

Corporate social responsibility days

Learning opportunities and training programs

Employee Assistance Program

Access to employee networks

Qualifications

• Experience in managing contract finances including P&Ls and WIP.
• Strong IT skills and experience in a healthcare environment.

Responsibilities

• Lead commercial and financial negotiations with the Trust.
• Ensure compliance with governance processes and deliver optimal service.

Skills

Project Delivery

Client Relationship Management

Commercial Negotiations

Financial Acumen

Team Leadership

Education

Degree level qualification or equivalent experience

Tools

Microsoft Office Suite

Job description

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Equans is looking for an Account Director to join the team at Manchester Joint Hospital on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

We are looking for an experience Account Director within the FM industry to provider leadership across all elements of the Manchester Joint Hospitals Contract with a strong focus on Project Delivery, commercial matters and client relationship management.

Reporting to the Business Unit Director, the Account Director will be the senior lead for communicating and delivering the strategic direction across the contract.

The successful candidate will be expected to work closely with Business Unit Director, the Lifecycle team, the SHEQ team, the local and regional projects delivery team and other supporting teams to deliver the lifecycle and variations works across the contract.

The Account Director will be responsible for the quality of services and the business plan on an ongoing basis and will ensure that we reach optimal service delivery and deliver continuous improvement throughout the life of the contract. You will attend the Strategic Partnering Board on a quarterly basis and the Operational Delivery Board meetings monthly as well as providing a regular senior management presence in support of his/her management team.

What will you deliver?

• Leading on all commercial and financial negotiations with the Trust in line with the company Delegated Levels of Authority (DLA)
• Develop challenging but achievable budgets for the operations including profit improvement plans for the project
• Ensuring financial and operational compliance in line with annual budgets set
• Working as part of the Senior Leadership Team responsible for developing an efficient organizational structure, strategy setting, client relationship building, business development and project management
• To lead, direct and motivate the EQUANS team to enable contribution to the best of their ability and maximize their potential
• Ensuring effective working relationships are enhanced with key stakeholders by regularly exceeding the standard of work delivered and delivering leadership to the contract managers across the project
• To grow business reputation and longer-term business opportunities through effective client relationship management and customer service excellence
• To ensure compliance in line with existing and developing governance processes and the DLAs
• To work with the lifecycle team to manage the lifecycle spend
• To work closely with the FM maintenance service partner(s) to ensure compliance and manage the lifecycle spend to ensure it is being correctly applied
• Strategic and Account planning
• Overall project delivery accountability
• Develop relationships with key stakeholders, Suppliers, Sub-Contractors, staff and Building and sustaining senior client relationships
• Account financial performance including WIP management
• CDM oversight and responsibility as the Principal Contractor
• Health & Safety planning and auditing
• Compliance with Company Policies and Procedures
• Support any business plans for the project that delivers profitable growth for the project
• To develop project growth through capital project works and other projects in line with the regional business objectives and contract deliverables
  
  
  

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app
  
  
  

Who are we looking for?

• Ideally qualified to degree level or equivalent experience at Account Management or Director level
• Experience of Project Delivery in a Healthcare environment as well as outsourced deliveries
• Significant experience operating at a senior level delivering contract services
• Excellent commercial and financial acumen including previous experience of PFI projects
• Experience of performance related contracts and management systems
• Good presentation, influencing and motivation skills, with experience of managing a team
• Strong IT skills and competent with Microsoft Office packages including Word, Excel, PowerPoint, SharePoint
• Experience of managing contract finances including P&Ls, WIP, etc
• Healthcare Experience is preferred
  
  
  

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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