Accommodation Supervisor

Doubletree by Hilton Coventry; Coventry; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Amazing staff discounts

Learning and progression opportunities

Employee assistance program

Free parking

Uniform provided

Job summary

Klarent Hospitality operates the Doubletree by Hilton Coventry in Coventry and invites applications for an Accommodation Supervisor. The role centers on delivering exceptional guest service, supervising the housekeeping and accommodation team, and ensuring daily tasks meet high standards.

As a full-time, permanent position, you will assist with rotas, stock control and daily duties, while managing guest requests promptly.

Qualifications

• Excellent attention to detail and high standards.
• Confident communicator with guest focus.
• Thrives under pressure and remains professional.
• Committed and motivated individual.

Responsibilities

• Deliver outstanding customer service with a friendly approach.
• Supervise the housekeeping and accommodation team to high standards.
• Assist with rotas and stock control.
• Contribute to daily housekeeping duties, including deep cleaning and replenishment.
• Manage guest requests promptly and efficiently.

Skills

Attention to detail

Communication

Work under pressure

Motivation

Job description

Location: Doubletree by Hilton Coventry, Coventry

Contract type: Permanent

Hours: Full Time

Posted date: 07/10/2026

We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Excellent attention to detail- someone who is committed to delivering high standards
• Strong and confident communicator
• Someone who can thrive under pressure
• A committed and motivated individual

The Role:

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
• Assist with rotas and stock control and management
• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
• Manage guest requests in a timely and efficient manner

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

Unwind in a spacious guest room with complimentaryWiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out.Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms.

Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.

Expected Salary (this is not sent to the employer)