Assistant Accommodation Manager — Lead Housekeeping

Klarent Hospitality Limited

Coventry

On-site

GBP 26,000 - 34,000

Full time

6 days ago
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Benefits offered by this job

Discounts on food and accommodation
Learning and progression opportunities
Employee benefits

Job summary

Assistant Accommodation Manager in Coventry is sought to support daily housekeeping operations and supervise the housekeeping team to uphold high standards across rooms and public areas.

You will collaborate with Maintenance and Front Office to ensure guest needs are met efficiently, respond to queries promptly, and lead with strong communication and composure under pressure to deliver exceptional service.

Qualifications

  • Leadership and supervisory capabilities.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.

Responsibilities

  • Support and assist the Accommodation Manager in daily housekeeping operations
  • Supervise and support the housekeeping team, ensuring tasks are completed to a high standard
  • Conduct room and public area inspections, ensuring cleanliness and safety standards
  • Work closely with other departments to ensure guests' needs are met efficiently
  • Respond to guest queries in a timely and professional manner

Skills

Leadership skills
Strong communication
Customer service
Ability to work under pressure

Job description

Assistant Accommodation Manager in Coventry is sought to support daily housekeeping operations and supervise the housekeeping team to uphold high standards across rooms and public areas.

You will collaborate with Maintenance and Front Office to ensure guest needs are met efficiently, respond to queries promptly, and lead with strong communication and composure under pressure to deliver exceptional service.

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