Guest-Focused Accommodation Supervisor

Doubletree by Hilton Coventry; Coventry; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Amazing staff discounts

Learning and progression opportunities

Employee assistance program

Free parking

Uniform provided

Job summary

Klarent Hospitality operates the Doubletree by Hilton Coventry in Coventry and invites applications for an Accommodation Supervisor. The role centers on delivering exceptional guest service, supervising the housekeeping and accommodation team, and ensuring daily tasks meet high standards.

As a full-time, permanent position, you will assist with rotas, stock control and daily duties, while managing guest requests promptly.

Qualifications

• Excellent attention to detail and high standards.
• Confident communicator with guest focus.
• Thrives under pressure and remains professional.
• Committed and motivated individual.

Responsibilities

• Deliver outstanding customer service with a friendly approach.
• Supervise the housekeeping and accommodation team to high standards.
• Assist with rotas and stock control.
• Contribute to daily housekeeping duties, including deep cleaning and replenishment.
• Manage guest requests promptly and efficiently.

Skills

Attention to detail

Communication

Work under pressure

Motivation

Job description

Klarent Hospitality operates the Doubletree by Hilton Coventry in Coventry and invites applications for an Accommodation Supervisor. The role centers on delivering exceptional guest service, supervising the housekeeping and accommodation team, and ensuring daily tasks meet high standards.

As a full-time, permanent position, you will assist with rotas, stock control and daily duties, while managing guest requests promptly.