Accommodation Supervisor

Hilton Group; Coventry; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Discounts on food, drink and stays

Learning and progression opportunities

Staff meals on duty

Employee assistance program

Free parking

Job summary

Klarent Hospitality operates branded hotels in the UK and Ireland, including DoubleTree by Hilton Coventry. The role focuses on supervising the housekeeping and accommodation teams to ensure high standards and guest satisfaction.

Join a dynamic team in a modern hotel setting, contributing to daily operations, stock management, and exceptional guest service. This position suits a motivated individual who thrives under pressure and values attention to detail.

Qualifications

• Strong and confident communicator.
• Exceptional customer service skills.
• Able to supervise a housekeeping/Accommodation team.
• Thrives under pressure and maintains high standards.
• Ability to assist with rotas and stock control.

Responsibilities

• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties, including deep cleaning and replenishment.
• Manage guest requests in a timely and efficient manner.

Skills

Communication

Customer service

Team supervision

Attention to detail

Thrives under pressure

Job description

Job Responsibilities

• To be totally


• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards


• Assist with rotas and stock control and management


• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment


• Manage guest requests in a timely and efficient manner Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of, attention to detail- someone who is committed to delivering high standards


• Strong and


• confident communicator


• Someone who can thrive under pressure


• Exceptional


• customer service skills


• A committed and motivated individual Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

Job Information

To find out more, visit https://www.klarenthospitality.com. Located in the heart of England, just off the M6, you'll find our DoubleTree by Hilton Coventry hotel. Newly refurbished and welcoming, this modern hotel is a top choice for business travellers, convention attendees and families. Savor our signature, warm chocolate chip cookie and enjoy the various amenities designed for a comfortable stay. Unwind in a spacious guest room with complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms. Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.

Benefits

• Amazing discounts on food, drink and accommodation throughout the group


• Huge opportunities for Learning, Development and Progression


• Excellent rates for friends and family


• Employee Assistance Program


• Free use of the Leisure Club where applicable


• Long Service Awards


• Recognition Awards


• Refer a Friend Bonus


• Annual Social Events


• Free Parking where applicable


• Staff Meals on duty


• Uniform provided