Academy Front Desk & Admin Coordinator

Cumbria Education Trust; Stainburn; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Professional development

Employee wellbeing initiatives

Local Government Pension Scheme

Job summary

Cumbria Education Trust in the United Kingdom is seeking a receptionist/administrative support role for Workington Academy. The post involves a 30-hour week across a full-year schedule, including school holidays, and serves as the first point of contact for visitors, parents, students and staff.

The successful candidate will provide a friendly reception, handle calls and emails, perform data entry and filing, and assist with events and general office duties while upholding confidentiality and

Qualifications

• Experience in administrative, reception or customer service environment.
• Excellent communication and interpersonal skills.
• Well organised with strong attention to detail and ability to manage competing priorities.
• Good IT skills, including Microsoft Office applications.
• Can work independently and as part of a team.
• Demonstrates professionalism, discretion and confidentiality.
• Commitment to supporting young people and providing excellent customer service.

Responsibilities

• Provide a professional and friendly reception service to visitors, parents, staff and students.
• Manage incoming telephone calls, emails and enquiries, ensuring they are dealt with promptly and effectively.
• Undertake a range of administrative duties including filing, data entry, correspondence and maintaining records.
• Support academy events, meetings and communications as required.
• Assist with student attendance, admissions and general office processes.
• Maintain accurate records and ensure compliance with academy procedures and data protection requirements.
• Work collaboratively with colleagues to support the wider administrative and operational functions of the academy.

Skills

Reception experience

Admin experience

Customer service

Tools

MS Office

Data entry

Job description

Cumbria Education Trust in the United Kingdom is seeking a receptionist/administrative support role for Workington Academy. The post involves a 30-hour week across a full-year schedule, including school holidays, and serves as the first point of contact for visitors, parents, students and staff.

The successful candidate will provide a friendly reception, handle calls and emails, perform data entry and filing, and assist with events and general office duties while upholding confidentiality and