Front Desk & Admin Specialist (30h/Week, Year‑Round)

Coast and Vale Learning Trust; Workington; On-site; GBP 18,000 - 24,000; Part time

Job summary

Workington Academy is seeking a friendly and organised receptionist/administrator to provide a front-facing service and efficient administrative support. The role entails managing calls, emails and enquiries, handling data entry and records, and supporting events and admissions.

You will work 30 hours per week in a full-year position, with the working pattern to be discussed at interview. A commitment to safeguarding and confidential handling of information is essential.

Qualifications

• Experience in an administrative, reception or customer service environment.
• Excellent communication and interpersonal skills.
• Well organised with strong attention to detail and ability to manage competing priorities.
• Good IT skills including Microsoft Office applications.

Responsibilities

• Provide a professional and friendly reception service to visitors, parents, staff and students.
• Manage incoming telephone calls, emails and enquiries promptly and effectively.
• Undertake a range of administrative duties including filing, data entry, correspondence and maintaining records.
• Support academy events, meetings and communications as required.
• Assist with student attendance, admissions and general office processes.
• Maintain accurate records and ensure compliance with academy procedures and data protection requirements.
• Work collaboratively with colleagues to support wider administrative and operational functions.

Skills

Communication skills

Organisational skills

Teamwork

IT literacy

Tools

Microsoft Office

Data entry

Job description

Workington Academy is seeking a friendly and organised receptionist/administrator to provide a front-facing service and efficient administrative support. The role entails managing calls, emails and enquiries, handling data entry and records, and supporting events and admissions.

You will work 30 hours per week in a full-year position, with the working pattern to be discussed at interview. A commitment to safeguarding and confidential handling of information is essential.