Receptionist and Admin Assistant

Bridgwater College Academy; Bridgwater; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bridgwater College Academy is seeking a friendly Receptionist/Admin Assistant to act as the first point of contact for students, parents and visitors. You will provide a welcoming front-of-house service and support the day-to-day operation of the school office in a varied role.

The role involves handling calls, sign-in procedures, deliveries and general admin tasks, with an emphasis on accuracy and professionalism in a busy academy environment.

Qualifications

• Experience in reception or admin roles is beneficial.
• Excellent communication and organisational skills.

Responsibilities

• Welcoming visitors and managing sign-in, safeguarding and visitor procedures.
• Handling incoming telephone calls and directing enquiries to the appropriate staff.
• Providing a professional and helpful service to students, parents, staff and external agencies.
• Managing deliveries, post and parcels, ensuring items are recorded and distributed.
• Maintaining accurate records and updating information on school systems.
• Supporting general administrative tasks, including filing, correspondence and office administration.
• Ensuring reception areas, displays and information points remain welcoming, accurate and up to date.

Skills

Front-of-house

Telephone handling

Customer service

Administrative tasks

Job description

About The Role

We are seeking a friendly, professional and organised Receptionist/Admin Assistant to join our team and act as the first point of contact for our Academy. This is a varied and rewarding role, providing an efficient front-of-house service to students, parents, staff, visitors and members of the wider community. You will play an important part in creating a welcoming environment, ensuring enquiries are handled effectively and supporting the smooth day-to-day operation of the school office.

Key responsibilities include:

• Welcoming visitors and managing sign-in, safeguarding and visitor procedures.
• Handling incoming telephone calls and directing enquiries to the appropriate member of staff.
• Providing a professional and helpful service to students, parents, staff and external agencies.
• Managing deliveries, post and parcels, ensuring items are recorded and distributed appropriately.
• Maintaining accurate records and updating information on school systems.
• Supporting general administrative tasks, including filing, correspondence and office administration.
• Ensuring reception areas, displays and information points remain welcoming, accurate and up to date.