Academic Operations Coordinator

Online Education Services Pty Ltd; Birmingham; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

35 hour working week

Global organisation with growth

25 days annual leave + Bank holidays

Study assistance and leave forEligible

Living wage supportive culture

Job summary

Online Education Services (OES) is a purpose-driven organisation focused on transforming lives through access to quality online education. We seek an Academic Administrator to support the Academic Director and Academic Quality team in Birmingham, coordinating schedules, enrolments and tutor activities.

You will maintain accurate records, manage documentation, support university partner requirements and handle multiple administrative priorities in a collaborative, values-driven environment.

Qualifications

• Experience in administrative or coordination roles with multiple priorities.
• Strong organizational and time-management skills with deadlines.
• Attention to detail in records, documentation and reporting.
• Proficient IT/computer skills and ability to learn new systems.
• Data reporting and administrative record-keeping experience.
• Excellent spoken and written communication; interpersonal skills.

Responsibilities

• Academic coordination: organize meetings, schedules, agendas, minutes and documents.
• Academic support: assist with projects, reporting and process maps.
• Complaints & student feedback: maintain registers and compile reports.
• Online tutor administration: recruitment, contracts, module allocations, payroll.
• Assessment administration: referrals, deferrals, resits, moderation and boards.
• Student enrolment: support enrolment through SITS, module allocations, reports.
• General administration: letters, student IDs, onboarding, expenses reconciliation.

Skills

administrative experience

organization

time-management

attention to detail

IT literacy

data reporting

written and verbal communication

initiative

teamwork

flexibility

Education

tertiary qualification or progress toward one

Tools

SITS

Job description

Online Education Services (OES) is a purpose-driven organisation focused on transforming lives through access to quality online education. We seek an Academic Administrator to support the Academic Director and Academic Quality team in Birmingham, coordinating schedules, enrolments and tutor activities.

You will maintain accurate records, manage documentation, support university partner requirements and handle multiple administrative priorities in a collaborative, values-driven environment.