Head of Student Operations

Online Education Services Pty Ltd; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

25 days of annual leave + Bank holidays

Flexible working environment

Career-life fit focus

Continuous improvement opportunities

Job summary

Online Education Services Pty Ltd in Birmingham seeks a Manager of Student Operations to enhance the student experience by leading a dedicated team. This pivotal role involves overseeing all operational aspects spanning the student journey from enrollment to graduation.

The ideal candidate will possess extensive operational leadership experience within the education sector, showcasing a commitment to compliance and service quality while fostering a supportive culture. By collaborating closely with university partners, you will ensure that student needs are met consistently, making a real impact on learning outcomes.

Qualifications

• Proven experience in managing student services or operations.
• Strong skills in compliance with higher education regulations.
• Ability to lead and motivate a high-performing team.

Responsibilities

• Lead a high-performing student operations team.
• Oversee service delivery across all stages of the student lifecycle.
• Contribute to operational strategy with key performance indicators.

Skills

Operational leadership

Student lifecycle knowledge

Analytical skills

Excellent communication

Education

Degree in Education or related field

Job description

Online Education Services Pty Ltd in Birmingham seeks a Manager of Student Operations to enhance the student experience by leading a dedicated team. This pivotal role involves overseeing all operational aspects spanning the student journey from enrollment to graduation.

The ideal candidate will possess extensive operational leadership experience within the education sector, showcasing a commitment to compliance and service quality while fostering a supportive culture. By collaborating closely with university partners, you will ensure that student needs are met consistently, making a real impact on learning outcomes.