Academic Operations Coordinator

Online-Education-Services; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

35 hour working week

25 days annual leave + Bank holidays

Study assistance and leave foreligible

Global mentoring program

Flexible working environment

Job summary

Online Education Services (OES) is seeking an organised Academic Administrator to support the Academic Director and Academic Quality team in the UK. You will coordinate scheduling, enrolment, assessment processes and tutoring administration, ensuring accurate records and partner requirements are met.

This role offers a structured, collaborative environment in Birmingham City Centre with a 35-hour week, generous holidays and ongoing opportunities to develop in a globally backed education

Qualifications

• Previous experience in an administrative or coordination role.
• Excellent organisation and time-management skills.
• Strong attention to detail, particularly in records and reporting.

Responsibilities

• Academic coordination: organising meetings, schedules, agendas, minutes and documentation to support academic operations and partner quality assurance.
• Academic support: assisting with academic projects, reporting and developing process maps and guidelines.
• Complaints and student feedback: maintaining registers, compiling reports and supporting feedback activities.
• Online tutor administration: supporting tutor recruitment, contracts, module allocations, records, invoicing and payments.
• Assessment administration: coordinating referrals, deferrals, resits, moderation and boards.
• Student enrolment: supporting enrolment through SITS and preparing reports.
• General administration: preparing status letters, staff onboarding and expense reconciliation.

Job description

Online Education Services (OES) is seeking an organised Academic Administrator to support the Academic Director and Academic Quality team in the UK. You will coordinate scheduling, enrolment, assessment processes and tutoring administration, ensuring accurate records and partner requirements are met.

This role offers a structured, collaborative environment in Birmingham City Centre with a 35-hour week, generous holidays and ongoing opportunities to develop in a globally backed education