A/V & VTC Technician — Onsite, Growth & Stock Options

Saalex; Newport; On-site; GBP 37,000 - 44,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short Term & Long Disability

Training & Development

Wellness Resources

Stock Option Plan

Job summary

Saalex in Newport, RI is seeking an AV Technician for media center environments. You will install, operate, troubleshoot, and maintain AV/VTC systems across conference rooms and collaboration spaces; support video conferences and presentations; ensure equipment reliability and a positive user experience.

Role is full-time, onsite with potential after-hours weekend support. Requires 1–3 years of related experience; ability to lift 40 lb; strong customer service and teamwork skills.

Qualifications

• 1–3 years of audiovisual, multimedia, or video teleconferencing support experience.
• Experience installing, operating, and troubleshooting audiovisual systems and related technologies.
• Ability to learn and support a wide variety of audiovisual hardware and software platforms.
• Strong customer service, communication, and teamwork skills.
• Ability to lift 40 pounds or more; climb ladders or scaffolding; work in elevated or confined spaces.

Responsibilities

• Install, configure, operate, maintain, and troubleshoot audiovisual and VTC systems.
• Provide technical support for video conferencing platforms including Teams, Cisco, Polycom, Vidyo.
• Support audio, video, projection, video wall, digital signage, and control systems.
• Install audiovisual cabling, wall plates, mounts, displays, and related infrastructure.
• Perform fault isolation and corrective maintenance on audiovisual equipment.
• Operate and monitor facility equipment during meetings and presentations.
• Maintain accurate user guides, technical documentation, and procedures.
• Shut down, clean, secure, and prepare facilities for daily operations.
• Provide after-hours and occasional weekend support as required.

Skills

A/V support experience

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Associate degree or technical training in AV/Electronics/IT

Tools

AMX

Extron

Crestron

Biamp

ClearOne

Job description

Saalex in Newport, RI is seeking an AV Technician for media center environments. You will install, operate, troubleshoot, and maintain AV/VTC systems across conference rooms and collaboration spaces; support video conferences and presentations; ensure equipment reliability and a positive user experience.

Role is full-time, onsite with potential after-hours weekend support. Requires 1–3 years of related experience; ability to lift 40 lb; strong customer service and teamwork skills.