8 Hour Customer consultant

The Bodyshop; Worthing; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading beauty retailer in Worthing is seeking Customer Consultants to provide expert advice and exceptional service. Your role will involve engaging with customers and understanding their needs to recommend suitable products. Candidates should possess strong interpersonal skills and a genuine passion for the beauty industry. Availability for flexible shifts is important. Join a team committed to positive impact and cruelty-free beauty.

Qualifications

• Customer service experience is ideal.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Provide expert advice on products.
• Engage with customers to find suitable products.
• Support store management in driving sales.

Skills

Strong interpersonal skills

Effective communication

Passion for beauty and retail

Job description

The store is committed to delivering exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.

More about the role

With over 2,000 exciting products designed to suit every customer's preference, our team is on-hand to talk with customers daily. We take the time to learn our customer's needs and recommend products that make them feel good. Many of our products are packed with natural ingredients and sourced ethically through Community Trade programmes, helping communities build better lives.

As part of our dedicated team of Consultants, you will offer expert advice and provide an inspirational insight into The Body Shop products and philosophy. You will learn about the products, their origins, and proactively engage with customers to find products that suit their preferences and lifestyle.

What we look for

1. Strong interpersonal skills to build rapport with customers; customer service experience is ideal.
2. Ability to communicate and listen effectively.
3. A genuine passion for beauty and the retail industry.
4. Open availability for evening, weekend, and holiday shifts.

About The Body Shop

Founded in 1976 by Anita Roddick, The Body Shop has a vision of business as a force for good. Over 40 years later, we are proud to be pioneering cruelty-free beauty and empowering people while enriching our planet. We are committed to positive economic, social, and environmental impact, fighting for what we believe in. We embrace our activist roots, from iconic campaigns to our vegetarian products, and are not afraid to stand up and speak the truth.

Your role in a nutshell: To support the store management team in driving sales and profit within the store.