5-Star Receptionist | Flexible Hours & Perks

Daniel Thwaites PLC; Cartmel Fell; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% wage access

28 days annual leave rising to 33

Enhanced maternity/paternity pay

Health cash plan with discounts

Long service awards (free meals & Sts)

Employee Assistance Programme

Discounted accommodation, food & drink

Pension & Life assurance

Bespoke training programmes

Engaging & supportive work environment

Descripción de la vacante

Langdale Chase Hotel on Lake Windermere is seeking an experienced Receptionist to deliver a five-star guest experience, warmly welcoming guests and handling check-ins and check-outs with professionalism.

You will have superb communication skills, knowledge of hotel facilities, and the ability to assist guests with local recommendations. RezLynx experience is beneficial, and flexi-working options are available to support personal life.

Formación

• Hands-on experience as a receptionist in a Four- or Five-Star hotel.
• Excellent communication skills with guests and colleagues.
• Ability to manage front desk tasks professionally and efficiently.

Responsabilidades

• Greet guests warmly and provide five-star service at all times.
• Check guests in and out with efficiency and a friendly manner.
• Maintain knowledge of bedroom stock and hotel facilities to assist guests.
• Answer phone calls promptly and offer knowledge about local attractions.
• Support revenue goals through upselling where appropriate.
• Ensure security procedures for luggage, deliveries and guest belongings are followed.

Conocimientos

Hospitality

Customer service

Communication skills

Teamwork

Professionalism

Herramientas

RezLynx

Descripción del empleo

Langdale Chase Hotel on Lake Windermere is seeking an experienced Receptionist to deliver a five-star guest experience, warmly welcoming guests and handling check-ins and check-outs with professionalism.

You will have superb communication skills, knowledge of hotel facilities, and the ability to assist guests with local recommendations. RezLynx experience is beneficial, and flexi-working options are available to support personal life.