4-5 days a week Bar Team Member

Shepherd Neame Limited; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Early wage withdrawal

Food & drink discounts 25%

Pension scheme

Career development

Flexible working hours

Tips share

Job summary

Shepherd Neame Limited is recruiting a Bar Team Member for The White Horse & Bower in London. You will greet guests, deliver great service, and help create memorable experiences in a busy pub environment.

No experience is required; training is provided. You’ll join a friendly team, work flexible hours, and benefit from staff discounts and career development opportunities within Shepherd Neame’s pubs and breweries.

Qualifications

• No prior experience required; training provided.
• Strong people skills and enthusiasm for guest service.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Welcome guests warmly and provide genuine hospitality.
• Engage with customers and anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked.
• Work as part of a supportive team to deliver exceptional experiences.

Skills

People skills

Hospitality

Teamwork

Customer service

Flexible hours

Job description

Bar Team Member – Join Britain's Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

The White Horse & Bower is a friendly local in the heart of London and close to the Houses of Parliament in Westminster. It is a short walk from Victoria Station, St James’ Park and London’s famous Tate Britain so we have a very diverse customer base and a warm welcome together with great food and drink is on offer to all when you arrive.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?