Bar Team Member

Shepherd Neame Limited; Whitstable; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Early wage withdrawal

Food & drink discounts

Stay discounts

Shop offers

Mental health platform

Pension plan

Career development opportunities

Flexible working hours

Tips share

Job summary

Shepherd Neame is seeking a Bar Team Member at its historic Whitstable pub to deliver warm hospitality and memorable guest experiences. This part-time, permanent role offers up to £12.80 per hour, with tips and a range of staff benefits.

No experience needed – just a positive attitude. You’ll greet guests, take orders, serve drinks and food, keep the bar clean and stocked, and work with a supportive team to uphold high standards.

Qualifications

• No experience needed – just a positive attitude.
• Excellent communication and customer service mindset are valued.

Responsibilities

• Greet guests with warmth and welcome.
• Engage with customers to anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy and stocked.
• Work as part of a team to deliver exceptional experiences.
• Uphold Shepherd Neame standards and contribute to the pub’s success.

Job description

Employment type: Part Time
Contract: Permanent
Salary: Up to £12.80 per hour

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

This historic pub with rooms, which dates back to 1867, boasts a prominent position at the top of the High Street. It has recently undergone an extensive transformation, retaining its unique character while introducing a stylish look and feel.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?