Bar Team Member

Shepherd Neame Limited; Blackheath; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive hourly pay

Share of tips

Early wage withdrawal scheme

Food & drink discounts (25%)

Discounts on overnight stays

Shop discounts via Visitor Centre

Mental health support platform

Company pension

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame Limited is seeking a Bar Team Member for The Crown in Blackheath. You’ll greet guests warmly, deliver great service, and help create memorable experiences in a historic pub setting.

No experience? No problem—training will be provided. Bring enthusiasm and people skills, and join a team that values hospitality and community spirit.

Qualifications

• No prior experience required; training provided.
• Strong communication and a friendly attitude are essential.
• Willingness to learn and adapt to busy environments.

Responsibilities

• Greet guests warmly and provide excellent service.
• Engage with customers and anticipate needs to create a welcoming atmosphere.
• Prepare and serve drinks and food promptly and professionally.
• Keep the bar area clean, organized, and stocked during shifts.
• Collaborate with the team to deliver memorable experiences.
• Uphold standards and contribute to the pub’s success.

Skills

Customer service

Team player

Job description

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

A former coaching inn dating back to the 16th century, the Crown is at the heart of bustling Blackheath Village, with an alfresco area at the front of the pub providing the perfect spot for soaking up Blackheath’s cosmopolitan atmosphere.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?