3rd Line Support / Project Engineer

JR United Kingdom; Stockport; On-site; GBP 35,000 - 50,000; Full time

Job summary

A dynamic Managed Service Provider is searching for a skilled 3rd Line Support / Project Engineer to join their expanding team. You will be instrumental in resolving advanced technical issues and assisting with various project rollouts, all while working with cutting-edge technology in a supportive environment that prioritizes professional development.

Qualifications

• Experience in supporting Azure and Office 365 environments.
• Strong troubleshooting skills in network issues.
• Familiarity with Windows and Intune management.

Responsibilities

• Resolve escalated technical issues from 2nd line support.
• Conduct Office 365 migrations and project rollouts.
• Perform system updates and troubleshoot client issues.

Skills

Azure

Office 365

Windows

Networking

Cybersecurity

Intune

Entra ID

Job description

Social network you want to login/join with:

3rd Line Support / Project Engineer, Stockport

Client:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Stockport, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

• Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?
• Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
• Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?

You’ll be working with a superb, fast-growing Managed Service Provider supporting their support team as a final point of technical escalation. This role involves BAU, projects, and offers unlimited progression potential. There is a clear career roadmap, and they are a fantastic business with exceptional leadership and a family-like culture.

Primary Responsibilities:

• Technologies: Experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cybersecurity
• Resolving Incidents: Resolve technical problems escalated from 2nd line support.
• Project Rollouts: For example, complete Office 365 migrations.
• Maintain Systems: Perform updates, troubleshoot network issues, and apply patches.
• User Support: Assist staff with hardware, software, or internet problems.
• Team Collaboration: Support the wider 3rd line team and assist with technical issues or projects.
• Documentation: Log issues, solutions, and system changes.

We are seeking an impressive 3rd Line Support engineer eager to excel in the MSP space using the latest technology.