3rd Line Support / Project Engineer

JR United Kingdom; Preston; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading Managed Service Provider in Preston is looking for a 3rd Line Support / Project Engineer to join their innovative team. This role offers the chance to work with cutting-edge technology in a supportive environment that provides career progression opportunities. You'll engage in both hands-on support and project rollouts, contributing to a collaborative culture focused on employee development.

Qualifications

• Experience with Azure and Office 365.
• Technical support experience with 3rd line troubleshooting.
• Ability to collaborate in team settings and manage project rollouts.

Responsibilities

• Address technical problems escalated from 2nd line support.
• Implement projects like Office 365 migrations.
• Perform system maintenance and troubleshooting.

Skills

Azure

Windows

Networking

Cybersecurity

Intune

Entra ID

Job description

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3rd Line Support / Project Engineer, Preston, Lancashire

Client:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Preston, Lancashire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

• Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?
• Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
• Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?

You’ll be working with a superb, fast-growing Managed Service Provider supporting their team as a final point of technical escalation. This role involves BAU, projects, and offers unlimited progression opportunities. The company provides a clear career roadmap, values its employees, and fosters a family-like culture.

Primary Responsibilities:

• Technologies: Experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cybersecurity
• Resolving Incidents: Addressing technical problems escalated from 2nd line support.
• Project Rollouts: Implementing projects such as full Office 365 migrations.
• System Maintenance: Performing updates, troubleshooting network issues, and applying patches.
• User Support: Assisting staff with hardware, software, or internet problems.
• Team Collaboration: Supporting the wider 3rd line support team and assisting with complex technical issues or projects.
• Documentation: Logging issues, resolutions, and system changes.

We are seeking an impressive 3rd Line Support engineer eager to excel in the MSP space using the latest technology.