3rd Line Support Engineer - Linux

CBSbutler Ltd.; Greater London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading technology recruitment firm is seeking an experienced 3rd Line Support Engineer to join their team on-site in London. The successful candidate will provide support to infrastructure environments, troubleshoot issues, and perform maintenance tasks. Key qualifications include proficiency in Windows, RHEL, VMware, and Active Directory, along with the ability to obtain DV clearance. This role involves collaboration with cross-functional teams and ensures 24/7 support coverage.

Qualifications

• Experience in infrastructure support with a focus on Windows and RHEL.
• Eligible for DV clearance must be demonstrated.
• Experience with AD administration and troubleshooting.

Responsibilities

• Troubleshoot environmental infrastructure issues.
• Work with network and engineering teams to resolve issues.
• Perform patching and maintenance of environments.
• Provide support for Engineering and Test teams.

Skills

Windows

RHEL

VMware

DNS

Active Directory (AD)

2nd / 3rd line support experience

Tools

VMware vSphere

Windows Server

McAfee

Job description

3rd Line Support Engineer - Linux

+Permanent opportunity

+DV cleared role - must be eligible for clearance

+On site working in London - near Waterloo

+£55,000 - £60,000

Skills:

+Windows

+RHEL

+Vmware

+DNS

+AD

+2nd / 3rd line support experience

My cleint has a requirement for a 3rd line supprt engineer to join their team on site in London to provide support to their infrastructure environments, to carry out the following activities:

• o Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPO's, WSUS, AD, AppLocker etc)
• o Working with the Network , Engineering and SOC teams to trouble-shoot issues that affect End Users
• o Working direct with client leads to resolve escalated incidents.
• o Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates
• o Working with PKI Certificates and SIEM tooling
• o Providing support to Engineering & Test teams
• o AD Administration activities - accounts, groups, memberships, permissions etc.
• o Participating in rota for On-Call to ensure 24/7/365 support is provided

The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support.

Your experience

• Infrastructure: VMWare vSphere; Windows Server; Windows AD, DNS, WSUS and RDS; McAfee; RHEL;
• Applications (nice to have): SharePoint, SQL, Exchange, CASD
• Must be elligible for DV clearance

If you'd like to discuss this 3rd Line Engineer role in more detail, please send your updated CV to [e-mail] and I will get in touch.