2nd Line Support Analyst - SQL & Cloud Technologies

Langland Consultants; Sutton Coldfield; On-site; GBP 26,100 - 31,900; Full time

Benefits offered by this job

Pension

25 days holiday

Job summary

A leading software solutions provider in Sutton Coldfield seeks a Support Analyst to deliver 2nd line support for business applications. The role involves troubleshooting, documenting processes, and supporting various technologies. Ideal candidates will have exposure to IIS, SQL Server, and scripting. This position offers a basic salary of up to £29k with benefits including pension and 25 days holiday. Applicants will gain hands-on experience in a growing company and potential for career advancement.

Qualifications

• Exposure to various business applications and technologies.
• Ability to create and query databases using SQL.
• Familiarity with Windows Server environments.

Responsibilities

• Support various business applications and resolve customer queries.
• Documentation of configuration processes for software products.
• Assist 1st line team in resolving customer issues.

Skills

IIS & Web

Business Applications

SQL Server

Windows Server 2008, 2012

PowerShell and basic scripting

Job description

A leading software solutions provider in Sutton Coldfield seeks a Support Analyst to deliver 2nd line support for business applications. The role involves troubleshooting, documenting processes, and supporting various technologies. Ideal candidates will have exposure to IIS, SQL Server, and scripting. This position offers a basic salary of up to £29k with benefits including pension and 25 days holiday. Applicants will gain hands-on experience in a growing company and potential for career advancement.