260306 Dental Hub Receptionist

NHS Scotland; Kingholm Quay; On-site; GBP 1,000 - 1,500; Part time

Job summary

NHS Dumfries and Galloway is seeking a Dental Hub Receptionist to provide patient-centred support in the Public Dental Service. You will manage front-desk duties, answer calls and assist the clinical team in a busy Dumfries clinic.

The ideal candidate has office experience, fluent computer skills and the ability to stay calm under pressure. The post includes weekend 7.5-hour shifts (one weekend in four) and coverage for public holidays and sickness.

Qualifications

• Office experience is essential.
• Excellent communication skills with the ability to remain calm under pressure.
• Fluent computer skills and proficient use of standard office software.

Responsibilities

• Provide front-desk reception and patient-facing support in a busy dental clinic.
• Answer patient queries by telephone and in person and coordinate with clinical staff.
• Contribute to a team-based environment in NHS Dumfries and Galloway.

Skills

Office experience

Computer skills

Job description

We are looking to recruit an enthusiastic and dedicated Dental Hub Receptionist to join our Public Dental Service (PDS) to provide patient-centred dental support in NHS Dumfries & Galloway. This unique opportunity will see you providing direct and indirect support to both patients and the clinical team. The position is within our Scottish Emergency Dental Service (SEDS) providing clinics from Dumfries Dental Centre. The post holder would be required to work 7.5 hours per weekend, 1 weekend in 4 and work additional hours to cover public holidays, annual leave and sickness.

Office experience is essential with fluent computer skills being required. Dealing with patients at the clinic and by telephone, you must have excellent communication skills with the ability to remain calm under pressure. Working as an effective team member will be important in this busy clinic / office environment which will be demanding yet rewarding.

Informal enquiries are welcomed to: [e-mail]

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

DISCLOSURE SCOTLAND – Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES

RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).