24/7 Traffic Incident Response Officer

National Highways; Edithmead; On-site; GBP 36,000 - 38,000; Full time

Job summary

National Highways at Edithmead outstation requires Traffic Officers to manage incidents on the strategic road network with a focus on safety and timely response. The role involves 24/7 shifts, including days, nights and weekends, and requires driving as part of duties.

Applicants should have a full driving licence (max 3 points) and motorway driving experience, with a commitment to delivering high-quality customer service in a fast-paced environment.

Qualifications

• Must hold a full driving licence with no more than 3 points.
• Experience of motorway driving is essential.
• Able to deliver high-quality customer service.

Responsibilities

• Respond to incidents on the strategic road network and deploy traffic management as needed.
• Work within a team to meet performance targets.
• Provide timely scene updates to colleagues and stakeholders using radio and mobile devices.
• Take personal responsibility for safety of self and others; report unsafe conditions.
• Maintain records of vehicles and equipment.

Skills

Full driving licence

Motorway driving experience

Customer service

Team player

Self-motivated

Able to work unsupervised

Job description

National Highways at Edithmead outstation requires Traffic Officers to manage incidents on the strategic road network with a focus on safety and timely response. The role involves 24/7 shifts, including days, nights and weekends, and requires driving as part of duties.

Applicants should have a full driving licence (max 3 points) and motorway driving experience, with a commitment to delivering high-quality customer service in a fast-paced environment.