24/7 Onsite Operations Analyst - Sheffield (4 on 4 off)

Auxilion; Sheffield; On-site; GBP 28,000 - 42,000; Full time

Job summary

Auxilion is hiring an Operations Analyst to work onsite in Sheffield in a 24/7 environment. The role focuses on incident triage, monitoring, and rapid resolution to meet response and closure SLAs.

You will perform out-of-hours changes, patching, and routine health checks while supporting Azure, Office 365, VMware/Hyper-V and related technologies. The ideal candidate will have strong problem-solving and communication skills, plus experience with Windows Server, monitoring tools, networking, and

Qualifications

• Experience with Windows Server
• Experience with Monitoring Software
• Experience with Networking
• ITIL knowledge
• Experience in a 24x7 operations centre

Responsibilities

• Work in a 24x7 support environment to maintain healthy operation of customer estates.
• Triaging incidents and monitoring events with initial resolution to meet SLAs.
• Complete daily system health checks and monthly reviews.
• Perform out-of-hours changes and fixes.
• Server and appliance patching and maintenance tasks.

Skills

Problem-solving

Communication skills

Team player

ITIL knowledge

Pressure handling

Tools

Azure

Office 365

VMware/Hyper-V

Monitoring Tools

ServiceNOW

Job description

Auxilion is hiring an Operations Analyst to work onsite in Sheffield in a 24/7 environment. The role focuses on incident triage, monitoring, and rapid resolution to meet response and closure SLAs.

You will perform out-of-hours changes, patching, and routine health checks while supporting Azure, Office 365, VMware/Hyper-V and related technologies. The ideal candidate will have strong problem-solving and communication skills, plus experience with Windows Server, monitoring tools, networking, and