24/7 IT Systems & Security Operator | Resilience & Monitoring

Addition; Knowsley; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Company bonus scheme

Matched pension up to 8.5%

26 days annual leave + 2 Life Days

Private medical cover

Wellness allowance

Financial coaching

Job summary

Addition Solutions in the United Kingdom is seeking an operations-focused professional to monitor critical IT infrastructure and ensure systems run securely around the clock. You will support networks, storage, applications and batch processes in a demanding 24/7 environment.

You’ll identify incidents, coordinate with internal teams and auditors, and deputise for the Shift Lead when needed. The role offers a clear social purpose within a major technology transformation.

Qualifications

• Experience with server, application or network monitoring tools.
• Familiarity with automated scheduling or batch-processing platforms.
• Strong troubleshooting and communication skills.

Responsibilities

• Monitor critical IT infrastructure, networks, storage, applications and batch processes across a 24/7 operation.
• Identify incidents, delays and potential issues quickly, taking appropriate action to restore or maintain service.
• Support the secure and accurate running and results alongside internal teams and external auditors.
• Provide operational support across both live and test environments.
• Work across data centre, network and service management operations to maintain high levels of availability and resilience.
• Help train and develop junior team members, sharing your knowledge and supporting their day-to-day capability.
• Step up and deputise for the Shift Lead when required.
• Take on a varied range of operational responsibilities to support wider business needs.

Skills

Monitoring tools

Batch processing

Troubleshooting

Communication

Tools

ServiceNow

Microsoft Office

Job description

Addition Solutions in the United Kingdom is seeking an operations-focused professional to monitor critical IT infrastructure and ensure systems run securely around the clock. You will support networks, storage, applications and batch processes in a demanding 24/7 environment.

You’ll identify incidents, coordinate with internal teams and auditors, and deputise for the Shift Lead when needed. The role offers a clear social purpose within a major technology transformation.