24/7 IT Support Technician — Hardware, Helpdesk & On-Call

Amentum; Spencers Wood; On-site; GBP 26,000 - 38,000; Full time

Job summary

Amentum is seeking an IT Support Technician to install, configure, and maintain workstation hardware, support user applications, and troubleshoot issues across a Microsoft environment. The role includes on-call duties and compliance with safety, quality, and environmental policies within DoD directives.

Candidates should have Windows/Office experience, DoD 8570.1M IAT-1 compliant certifications, and capability to operate in austere OCONUS settings while maintaining timely documentation and

Qualifications

• Two years experience in a Microsoft operating environment with PC hardware installation, configuration and maintenance.
• Security+ or equivalent DoD 8570.1M IAT-1 requirements.
• Experience in Windows/Office support and austere OCONUS environments.

Responsibilities

• Install, configure, and maintain workstation hardware.
• Support user applications and troubleshoot issues.
• Provide on-call support as needed and adhere to DoD program requirements.

Skills

Windows/Office support

US DoD 8570.1M IAT-1 requirements

CCNP/CCDP/CCIE certifications

MCSA/MCDST/MCP certifications

Organizational & time management

Passport & driver license eligibility

Education

High school diploma or equivalent

Tools

Cisco CCNA Certification

CompTIA Network+

Job description

Amentum is seeking an IT Support Technician to install, configure, and maintain workstation hardware, support user applications, and troubleshoot issues across a Microsoft environment. The role includes on-call duties and compliance with safety, quality, and environmental policies within DoD directives.

Candidates should have Windows/Office experience, DoD 8570.1M IAT-1 compliant certifications, and capability to operate in austere OCONUS settings while maintaining timely documentation and