24/7 IT Incident Command Leader
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Job summary
Heathrow Airport is seeking an IT Major Incident Manager based at the Airport Operations Centre (APOC). You will lead the management of critical technology incidents to ensure swift recovery and minimal disruption to airport operations in a 24/7 environment.
The role requires a 24/7 shift pattern year-round, based at APOC, contributing to the resilience of Heathrow's IT backbone and supporting safe, efficient passenger journeys.
Responsibilities
- Lead the management of critical technology incidents to minimise disruption to airport operations.
Job description
Heathrow Airport is seeking an IT Major Incident Manager based at the Airport Operations Centre (APOC). You will lead the management of critical technology incidents to ensure swift recovery and minimal disruption to airport operations in a 24/7 environment.
The role requires a 24/7 shift pattern year-round, based at APOC, contributing to the resilience of Heathrow's IT backbone and supporting safe, efficient passenger journeys.
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