24/7 CCTV & Incident-Response Control Room Operator

Pinnacle Group Limited; Trafford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Employee Assistance Programme

Personal Development Plans

Job summary

Pinnacle Group is seeking an experienced Emergency Control Room Operator to ensure the safety and security of our properties and sites. You will join our Workplace Security Teams based at Carrington, Manchester M41. Access to own transport is essential as there is NO public transport to the site.

We operate 24 hours with a 4 on/4 off rolling rota (days and nights). A monthly shift allowance of £217 is paid, with overtime at 1.5x.

Qualifications

• SIA badge (SG or DS) valid
• CCTV licence valid
• Own vehicle due to location
• UK manual driving licence
• Strong, clear communication via radio
• Familiar with Phonetic Alphabet
• Full 5-year UK work history

Responsibilities

• Meet and greet visitors, staff and contractors and manage the control room environment.
• CCTV monitoring and patrols.
• Ongoing communication with the security officers on site, providing guidance and direction, relaying any response requirements.
• Act as a key member of the incident management team, working closely with the safety team leaders.
• Monitor and respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.
• Liaise with local authorities, including police and emergency healthcare services in the event of an emergency.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Operate a telephone switchboard and use client software in the control room.

Skills

SIA Badge

CCTV Licence

UK Driver's Licence

Own Vehicle

Phonetic Alphabet

Radio communication

Education

Full 5-year UK checkable work history

Job description

Pinnacle Group is seeking an experienced Emergency Control Room Operator to ensure the safety and security of our properties and sites. You will join our Workplace Security Teams based at Carrington, Manchester M41. Access to own transport is essential as there is NO public transport to the site.

We operate 24 hours with a 4 on/4 off rolling rota (days and nights). A monthly shift allowance of £217 is paid, with overtime at 1.5x.