Emergency Control Room Operator (24/7)

Pinnacle Group; Flixton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Shift allowance

Overtime pay

Pension scheme

Annual leave

Job summary

Pinnacle Group is seeking an experienced Emergency Control Room Operator to safeguard client premises within a 24-hour team. Based in Carrington, Manchester, you will monitor CCTV, respond to alarms, coordinate with security officers and authorities, and prepare incident reports.

A valid SIA badge, CCTV licence, and a UK driving licence are essential; own vehicle required. The role offers a permanent 42-hour week on a 4-on, 4-off rotating shift (days/nights), with a monthly shift allowance.

Qualifications

• SIA badge/licence required.
• CCTV licence is required.
• UK driving licence is essential.
• Own vehicle due to site location.

Responsibilities

• Meet and greet visitors, staff and contractors and manage the control room environment.
• CCTV monitoring and patrols.
• Ongoing communication with the security officers on site, providing guidance and direction, relaying any response requirements.
• Act as a key member of the incident management team, working closely with the safety team leaders.
• Monitor and respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.
• Liaise with local authorities, including police and emergency services in emergencies.
• Prepare detailed incident reports, logging all security activities.
• Operate a telephone switchboard and use client software in the control room; provide 24-hour security and control room coverage.

Skills

SIA Licence

CCTV Licence

UK Driving Licence

Own Vehicle

Radio communication

Phonetic Alphabet

UK work history

Job description

Pinnacle Group is seeking an experienced Emergency Control Room Operator to safeguard client premises within a 24-hour team. Based in Carrington, Manchester, you will monitor CCTV, respond to alarms, coordinate with security officers and authorities, and prepare incident reports.

A valid SIA badge, CCTV licence, and a UK driving licence are essential; own vehicle required. The role offers a permanent 42-hour week on a 4-on, 4-off rotating shift (days/nights), with a monthly shift allowance.