215548 -Medical Receptionist

NHS National Services Scotland; Alford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK seeks a motivated Medical Receptionist to join their team. The role involves managing patient appointments, maintaining records, and supporting colleagues in a busy environment. Candidates should have experience with GP software and excellent communication skills. Flexibility in hours is required to cover for holidays and illness. The position offers eligibility for NHS pension scheme membership.

Benefits

NHS pension scheme membership

Qualifications

• Experience with GP software such as Vision and Docman.
• Excellent communication skills with patients and colleagues.

Responsibilities

• Dealing with patient appointments at reception and on the phone.
• Registering and maintaining patient records.
• Handling patient queries including prescriptions and test results.

Skills

Communication

Flexibility

Tools

Vision

Docman

Excel

Word

Job description

MEDICAL RECEPTIONIST

Vacancy – Wednesday, Thursday, and Friday, 8am to 6pm

Alford Medical Group has a vacancy for a friendly, helpful, and motivated Medical Receptionist to join our team.

Requirements include experience with GP software such as Vision, Docman, and Excel.

Some flexibility in hours is required to cover holiday and illness, with additional hours by mutual agreement.

Duties

1. Dealing with patient appointments both at reception and on the phone
2. Registering and maintaining patient records
3. Handling patient queries, including prescriptions, test results, and general information
4. Using software such as Vision, Docman, SCI, Word, Excel
5. General administration tasks
6. Other duties as assigned

Person Specification

1. Excellent communication skills with patients and colleagues
2. Respond promptly and helpfully to inquiries
3. Work accurately and carefully
4. Adapt to changing demands and priorities
5. Support colleagues and work as part of a team
6. Listen actively, ask questions, and seek help when needed
7. Handle difficult situations professionally
8. Maintain confidentiality at all times

Salary depends on experience. The position includes eligibility for NHS pension scheme membership.

For informal inquiries, contact Karen Prati, Assistant Practice Manager, at 01975562253 or [e-mail].

To apply, send your CV and cover letter explaining your suitability to [e-mail]. Applications are accepted until 31st May 2025, with interviews scheduled earlier if suitable candidates are found.

NHS Scotland values diversity and encourages applications from all sections of society to promote an inclusive workforce.