215548 -Medical Receptionist

NHS Scotland; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Scotland is looking for a motivated Medical Receptionist to join the Alford Medical Group. The role involves managing patient appointments, maintaining records, and providing administrative support. Ideal candidates will have experience with GP software and excellent communication skills. The position requires flexibility in hours and a commitment to confidentiality and teamwork. Applications are open until May 31, 2025.

Benefits

NHS pension scheme membership

Qualifications

• Experience with GP software required.
• Excellent communication skills with patients and colleagues.

Responsibilities

• Dealing with patient appointments at reception and on the phone.
• Registering and maintaining patient records.
• Handling patient queries and general administration.

Skills

Communication

Teamwork

Adaptability

Confidentiality

Tools

Vision

Docman

Excel

Word

Job description

Join to apply for the 215548 - Medical Receptionist role at NHS Scotland.

Alford Medical Group currently has a vacancy for a friendly, helpful, and motivated Medical Receptionist to work as part of our team.

Details:

• Vacancy – Wednesday, Thursday, and Friday, 8am to 6pm
• Must have experience with GP software such as Vision, Docman, and Excel
• Some flexibility in hours is required to cover holiday/illness

Responsibilities:

• Dealing with patient appointments both at reception and on the phone
• Registering and maintaining patient records
• Handling patient queries (prescriptions, test results, general information)
• Using software (Vision, Docman, SCI, Word, Excel, etc.)
• General administration
• Other duties as assigned

Person Specification:

• Excellent communication skills with patients and colleagues
• Respond promptly and helpfully to inquiries
• Work accurately and carefully
• Adapt to changing demands and priorities
• Support colleagues and work well in a team
• Maintain confidentiality
• Handle difficult situations effectively
• Be proactive in asking for help when needed

Salary depends on experience. NHS pension scheme membership is available.

For informal enquiries, contact Karen Prati, Assistant Practice Manager, at 01975 562253 or [e-mail].

To apply, send your CV and a cover letter explaining your suitability to [e-mail]. Applications are accepted until 31st May 2025, with early interviews possible for suitable candidates.

NHS Scotland is committed to diversity and equal opportunity and welcomes applications from all sections of society.