215548 -Medical Receptionist

TN United Kingdom; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Scotland is looking for a motivated Medical Receptionist. The role involves managing patient appointments, maintaining records, and providing excellent communication. The ideal candidate will be flexible and possess experience with GP software. Join a supportive team committed to patient care and equality.

Benefits

NHS pension scheme

Qualifications

• Experience with GP software such as Vision and Docman.
• Excellent communication skills and ability to handle difficult situations.

Responsibilities

• Managing patient appointments and maintaining patient records.
• Handling patient queries and general administrative tasks.

Skills

Communication

Teamwork

Active Listening

Tools

Vision

Docman

Excel

Word

Job description

Job Description: Medical Receptionist

Vacancy – Wednesdays, Thursdays, and Fridays, 8am to 6pm

Alford Medical Group is seeking a friendly, helpful, and motivated Medical Receptionist to join our team. The ideal candidate will have experience with GP software such as Vision, Docman, and Excel.

Flexibility in working hours is required to cover holiday and illness absences, with some additional hours possibly needed by mutual agreement.

The Duties

• Managing patient appointments at reception and via phone
• Registering and maintaining patient records
• Handling patient queries, including requests for prescriptions, test results, and general information
• Using software such as Vision, Docman, SCI, Word, and Excel
• General administrative tasks
• Performing any other duties as required

Person Specification

• Excellent communication skills with patients and colleagues
• Responding quickly, efficiently, and helpfully to inquiries
• Accuracy in completing tasks
• Ability to adapt to changing demands and priorities
• Supporting colleagues and teamwork
• Active listening, asking appropriate questions, and understanding instructions
• Handling difficult situations professionally
• Maintaining confidentiality

Salary depends on experience. Membership of the NHS pension scheme is available.

For informal enquiries, please contact Karen Prati, Assistant Practice Manager.

To apply, send your CV and a covering letter explaining your suitability to [email protected]. Applications are welcomed until 31st May 2025, with interviews potentially scheduled earlier if suitable candidates are found.

NHS Scotland is committed to promoting equality and diversity in our workforce. We encourage applications from all sections of society.