215548 -Medical Receptionist

TN United Kingdom; Alford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Alford is seeking a motivated Medical Receptionist to join their team. The role involves handling patient appointments, maintaining records, and responding to queries. Ideal candidates will have experience with GP software and excellent communication skills.

Benefits

NHS pension scheme membership

Qualifications

• Experience with GP software such as Vision, Docman, and Excel is essential.

Responsibilities

• Handling patient appointments at reception and via phone.
• Registering and maintaining patient records.
• Responding to patient queries including prescriptions and test results.

Skills

Communication

Flexibility

Tools

Vision

Docman

Excel

Job description

Social network login/join options

Please select the social network you want to use for login or joining.

Vacancy – Medical Receptionist

Working days: Wednesday, Thursday, and Friday
Working hours: 8am to 6pm

Alford Medical Group is currently seeking a friendly, helpful, and motivated Medical Receptionist to join our team.

Requirements: Experience with GP software such as Vision, Docman, and Excel is essential.

Some flexibility in working hours is required to accommodate holiday and illness coverage, with mutual agreement.

The Duties

• Handling patient appointments at reception and via phone
• Registering and maintaining patient records
• Responding to patient queries, including prescriptions, test results, and general information
• Using software like Vision, Docman, SCI, Word, Excel, etc.
• Performing general administrative tasks
• Completing any other duties as assigned

Person Specification

• Excellent communication skills with patients and colleagues
• Respond promptly, efficiently, and helpfully to inquiries
• Ensure accuracy in all work tasks
• Adapt to changing demands and priorities
• Support and assist colleagues
• Listen carefully, ask relevant questions, and seek help when needed
• Handle difficult situations professionally
• Maintain confidentiality at all times

Salary depends on experience. You will be eligible for membership of the NHS pension scheme.