12318 Field Technician - North Yorkshire

ENGINEERINGUK; Leeds; On-site; GBP 29,000 - 37,000; Full time

Job summary

Join a forward-thinking company as a Field Technician, where you will tackle new challenges daily while providing top-notch customer service. With a competitive salary and additional earnings through overtime and performance bonuses, this role offers a great work-life balance with a 4-day workweek. Comprehensive training ensures you’re well-prepared for success, and the supportive environment encourages personal growth and strong relationships with customers. Enjoy numerous benefits, including generous leave, pension contributions, and wellbeing support, as you contribute to a leading broadband provider in the UK.

Benefits

Company Van

25 Days Annual Leave

Up to 10% Pension Contributions

BUPA Medical Coverage

Life Insurance

Healthcare Plans

Maternity & Paternity Policies

Carers Leave

Qualifications

• Valid UK manual driving license required.
• Comfortable working at heights and outdoors in all weather.

Responsibilities

• Installations and fault fixing while delivering excellent customer service.
• Diagnose errors and document processes according to company standards.

Skills

Problem Solving

Customer Service

Organizational Skills

Job description

12318 Field Technician - North Yorkshire

ENGINEERINGUK

Leeds

GBP 29,000 - 37,000

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12318 Field Technician - North Yorkshire

View more categories View less categories Sector Engineering Role Manual Skilled Contract Type Permanent Hours Full Time

Salary: £29,000 - £36,200 per year

Location Requirement: Must reside in one of the following postcodes: LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS15, LS19, LS21, LS22, LS23, LS25, LS27, YO1, YO2, YO10, YO24, YO26, YO30, YO31, HG1, HG2, HG3, HG4, HG5

Join our team of Field Service Engineers (internally known as Field Technicians) with a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We seek motivated, customer-focused individuals. No prior experience is necessary as we provide comprehensive training and mentorship. After training, enjoy a better work-life balance with our 4-day, 37.5-hour workweek, consisting of 7.5 and 10-hour shifts from Monday to Saturday.

Every day presents new challenges and learning opportunities.

• Be an expert in installations, fault fixing, and delivering excellent customer service
• Diagnose errors and technical issues, and determine solutions
• Document processes following company standards
• Collaborate with the technical team and share information

About us

Virgin Media O2 is the UK's fastest broadband provider, leading mobile networks, and one of the country's largest companies. We are a diverse, high-performing team committed to offering better value and choices to customers, driven by our values and ambitions. We look forward to what you can achieve with us.

Virgin Media O2 is an equal opportunities employer, committed to removing bias and barriers, fostering equity and inclusion throughout our policies and relationships. We encourage you to be your authentic self during your application process.

The must-haves

• A valid UK manual driving license
• Comfort working at heights and outdoors in all weather conditions
• Enjoy problem solving and providing solutions for customers
• Ability to build strong relationships with customers
• Organized, customer-focused, motivated to help others

Benefits include

• Salary of £29,000, with £2,500+ on-target earnings, plus a company van
• 25 days annual leave, including your birthday and UK bank holidays
• Up to 10% matching contributions in our pension scheme
• Option to buy or sell up to 5 days of leave
• Wellbeing benefits such as BUPA medical coverage (upgradeable), critical illness insurance
• Life insurance and healthcare plans
• Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave

After applying, you'll receive a link for an online video assessment. Successful completion will lead to a call from a recruiter, followed by an online interview with a manager. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.

Company

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