Service Advisor

Lexus Leicester; Leeds; On-site; GBP 26,000 - 35,000; Full time

Job summary

An established industry player seeks a motivated Service Advisor to join their team in Leeds. This exciting role involves delivering outstanding customer service, managing vehicle schedules, and providing accurate estimates for repairs. The ideal candidate will have a passion for customer satisfaction and the ability to build lasting relationships. With a competitive salary and excellent benefits, this position offers a fantastic opportunity for personal and professional growth in a supportive environment. Join a team that values innovation and excellence in the automotive industry.

Benefits

30 days of holiday

Staff Car Scheme

Shopping discounts

Contributory workplace pension scheme

Preferential rates for servicing/repairs

Qualifications

• Previous experience in a similar role is preferred.
• Must hold a full clean UK Driving Licence.

Responsibilities

• Provide excellent customer service by scheduling work on customer vehicles.
• Promote the sale of genuine parts and accessories.

Skills

Customer Service

Communication

Time Management

Problem-Solving

Education

High School Diploma

Job description

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• Vantage Toyota Leeds, Domestic Road, Holbeck, Leeds, UK
• Apr 16, 2025
  
  

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Service Advisor

Toyota

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• Vantage Toyota Leeds, Domestic Road, Holbeck, Leeds, UK
• £26,984 - £34,584 yearly
• Apr 16, 2025
  
  

Service Full time

Vantage are looking for a Service Advisor to join our team based in Toyota Leeds. In return you will receive a competitive salary of up to £26,984.10 starting salary per annum (rates may change dependant on experience), up to £34,584.10 including OTE with excellent benefits!

At Vantage we have built carefully on our success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.

This is a full time role and typically you will be expected to work Monday to Friday and alternative Saturdays on a rota basis.

What Benefits We Offer Our Employees

• Preferential rates for servicing / repairs on your family and friend’s cars
• 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
• Staff Car Scheme
• Access to a membership with shopping discounts
• Contributory workplace pension scheme
  
  

Our ideal Service Advisor will;

• Have previous experience in a similar role.
• Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
• Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
• Be able to work under your own initiative as well a part of a bigger team and co-ordinate workshop activity to deliver agreed work.
• You must hold a full clean UK Driving Licence.
  
  

About The Role

This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs.

You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.

Brand

Toyota

Centre Name

Vantage Toyota Leeds

Centre Profile

At Vantage Toyota Leeds, we are more than just a dealership—we are a team of dedicated professionals passionate about Toyota's innovative technology and exceptional customer care. As part of the Vantage Motor Group, we take pride in our reputation as a leading Toyota centre in the region, committed to delivering excellence in everything we do.

Working here means joining a supportive, close-knit team where your skills and ambitions are nurtured. With a focus on personal development, we provide comprehensive training, career progression opportunities, and a dynamic working environment.

Whether you're starting your automotive career or looking to grow with an industry leader, Vantage Toyota Leeds offers the perfect platform to achieve your goals. Join us and play a key role in shaping the future of mobility while delivering the outstanding service our customers deserve.

About Toyota

As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.

Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for.

Company Profile

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

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