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12318 Field Technician - North Yorkshire

ENGINEERINGUK

Leeds

On-site

GBP 29,000 - 37,000

Full time

Yesterday
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Job summary

Join a dynamic team as a Field Technician in North Yorkshire, where you'll enjoy a competitive salary and comprehensive training. This role offers a unique opportunity to work outdoors, solve problems, and provide exceptional service to customers. With a 4-day workweek and a focus on work-life balance, you'll thrive in a supportive environment that values your contributions. Enjoy generous benefits, including annual leave, pension contributions, and wellbeing support, while being part of a diverse and inclusive team. Your journey starts here!

Benefits

Company Van
25 Days Annual Leave
BUPA Medical Coverage
Life Insurance
Healthcare Plans
Pension Contributions
Neonatal Leave Support
Maternity & Paternity Policies
Carers Leave

Qualifications

  • Valid UK manual driving license is required.
  • Comfortable working at heights and outdoors in all weather conditions.

Responsibilities

  • Install and fix faults, providing excellent customer service.
  • Diagnose technical issues and document processes.

Skills

Customer Service
Problem Solving
Technical Diagnosis
Installation Skills

Job description

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12318 Field Technician - North Yorkshire

View more categories View less categories Sector Engineering Role Manual Skilled Contract Type Permanent Hours Full Time

Salary: £29,000 - £36,200 per year

Location Requirement: Must reside in one of the following postcodes: LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS15, LS19, LS21, LS22, LS23, LS25, LS27, YO1, YO2, YO10, YO24, YO26, YO30, YO31, HG1, HG2, HG3, HG4, HG5

Join our team of Field Service Engineers (internally known as Field Technicians) with a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We seek motivated, customer-focused individuals. No prior experience is necessary as we provide comprehensive training and mentorship. After training, enjoy a better work-life balance with our 4-day, 37.5-hour workweek, consisting of 7.5 and 10-hour shifts from Monday to Saturday.

Every day presents new challenges and learning opportunities.

  • Be an expert in installations, fault fixing, and delivering excellent customer service
  • Diagnose errors and technical issues, and determine solutions
  • Document processes following company standards
  • Collaborate with the technical team and share information

About us

Virgin Media O2 is the UK's fastest broadband provider, leading mobile networks, and one of the country's largest companies. We are a diverse, high-performing team committed to offering better value and choices to customers, driven by our values and ambitions. We look forward to what you can achieve with us.

Virgin Media O2 is an equal opportunities employer, committed to removing bias and barriers, fostering equity and inclusion throughout our policies and relationships. We encourage you to be your authentic self during your application process.

The must-haves

  • A valid UK manual driving license

Additional qualities we seek

  • Comfort working at heights and outdoors in all weather conditions
  • Enjoy problem solving and providing solutions for customers
  • Ability to build strong relationships with customers
  • Organized, customer-focused, motivated to help others

Benefits include

  • Salary of £29,000, with £2,500+ on-target earnings, plus a company van
  • 25 days annual leave, including your birthday and UK bank holidays
  • Up to 10% matching contributions in our pension scheme
  • Option to buy or sell up to 5 days of leave
  • Wellbeing benefits such as BUPA medical coverage (upgradeable), critical illness insurance
  • Life insurance and healthcare plans
  • Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave

Learn more about our benefits here.

Next steps

After applying, you'll receive a link for an online video assessment. Successful completion will lead to a call from a recruiter, followed by an online interview with a manager. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.

Company

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