Field Service Engineer

Logopak International Ltd.; York; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where your expertise in electromechanical systems will be valued. This role involves servicing and maintaining cutting-edge labelling machinery across the UK, ensuring customer satisfaction through technical support and training. With a competitive salary and benefits, including a non-contributory pension scheme and private healthcare after two years, you'll be part of a dedicated team committed to excellence. This is a unique opportunity to grow within a supportive environment that prioritizes long-term career development.

Benefits

25 days holiday plus bank holidays

Non-contributory company pension scheme

Private health care available

Company van provided

Company uniform including PPE

Optional out of hours support payments

Qualifications

• Experience in servicing and maintaining labelling machinery.
• Proficient in fault finding and electrical schematics.

Responsibilities

• Attend and service customer sites across the UK & NI.
• Commission, install, repair, and maintain labelling machinery.
• Provide on-site training and technical support.

Skills

Electromechanical background

Fault finding with modern electronics

Reading engineering and electrical schematics

Working with PCs and Windows-based software

PLC knowledge

Understanding of pneumatics and light mechanics

Excellent communication skills

Full UK driving licence

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Logopak International Ltd.

About Us

Logopak International Ltd is the UK subsidiary of Logopak Systeme – Europe’s leading manufacturer of Print & Apply labelling systems. With a 40-year heritage, our machines are trusted by leading manufacturers in Food & Beverage, Glass, Paper, Automotive, and E-commerce Distribution sectors.

As we continue to expand, we are seeking a skilled Field Service Engineer to support our growing customer base across the UK and Northern Ireland.

Core Objectives

• Attend and service customer sites across the UK & NI
• Commission, install, repair, and maintain manual and automated labelling machinery
• Provide on-site training and technical support to end-user stakeholders
• Fault find to component level using engineering and electrical drawings
• Communicate with customers on product ranges, updates, improvements, and sales opportunities
• Encourage SLA and ad hoc service agreements with end users
• Promote our label and ribbon consumables
• Liaise effectively with internal teams: planning, engineering, and commercial
• Maintain accurate electronic service reports, van stock records, and expenses
• Provide remote support from home on non-travel days (telephone support, remote diagnostics, customer modifications)
• Be flexible for occasional overnight stays (fully expensed)

Ideal Candidate Profile

• Electromechanical background
• Skilled in fault finding with modern electronics, ideally to component level
• Able to read and understand engineering and electrical schematics
• Confident working with PCs and Windows-based software
• PLC knowledge is a distinct advantage
• Experience or understanding of pneumatics and light mechanics (training can be provided)
• Excellent communication and customer-facing skills
• Full UK driving licence
• Proactive, self-organised and a team player

NB – The role will include occasional overnight hotel stays (all expenses inc) and daily travelling between customer sites.

Benefits include:

• A competitive basic salary
• 25 days holiday after qualifying period plus Xmas shutdown and bank holidays.
• Optional out of hours telephone support payments
• A Non-contributory company pension scheme (8.5% salary - employee min 0.5%)
• Private health care is available (after a period of two years employment).
• Company van provided also available for reasonable private use.
• Company uniform including all PPE provided.

This is a rare chance to join our small team of 25 people that combined has over 200 years of experience in our industry. We are a company where we invest in and value our people to provide long term security of employment for us all.

If you feel you are the right candidate to join our team, please telephone our offices during normal business hours (01904 692333) and ask for Jill Errington to obtain an application form.

Office Location: Clifton Moor, York, North Yorkshire, YO304XE

Job Type: Full-time

Pay: £35,000.00-£45,000.00 per year

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Machinery Manufacturing

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