AVEC Human Resources Services
AVEC Human Resources Services
AVEC Human Resources Services
AVEC Human Resources Services
AXA
Cabinet de recrutement de travailleurs handicapés
Savior Artigos Texteis Lda
Connect with headhunters to apply for similar jobsSavior Artigos Texteis Lda
Cross Border Talents
Cross Border Talents
Biwiz
Dolce & Gabbana
Cotral Lab
Talents ADV & Supply
Jen's Mobiles Accessories
Walter Learning
Foundever
A leading international recruitment agency is looking for a French-speaking Customer Support specialist for a social media giant. The role includes assisting high-profile clients across various channels, handling advertising tools, and troubleshooting issues. Candidates should have a C2-level in French and B2 in English. The position offers a full relocation package, shared accommodation, and excellent training and health benefits, based in Lisbon on-site.
Location: Lisbon (on-site)
Join a motivated and dynamic support team and contribute to the success of one of the world's most influential social media platforms. Your mission is to ensure an excellent customer experience while supporting business users.
Assist high-level clients across multiple channels (chat, email, phone).
Support and expand the self-serve advertising base for digital marketing users.
Provide pre- and post-sales assistance for online advertising tools.
Help troubleshoot technical issues, bugs, and ad delivery errors.
Communicate proactively with clients and offer solutions to improve campaign performance.
Share customer insights and feedback with internal teams.
Manage multiple tasks efficiently in a fast-paced environment.
C2-level French (spoken and written).
English B2 level.
Excellent verbal and written communication skills.
Valid EU work permit or Portuguese residency authorization.
Full relocation package (flight reimbursement, airport pick-up, administrative support).
Shared company apartment available for international candidates.
Stable employment with clear career-growth opportunities.
Initial paid training.
Private health insurance from day one.
Annual return flight to your home country (within Europe).
Free Portuguese language classes, sports activities and social events.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.