Jobs in Cannes, United States

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HCLTech

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912394970723044556832760

1

28.06.2025

12.08.2025

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HCLTech is a global tech company with over 225,000 employees across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, it reported a revenue of $13 billion for the 12 months ending September 2024. Offices are located in Paris, Lyon, Toulouse, and Blagnac.

We are seeking a dedicated Onsite IT Support Engineer to join our team in Grenoble. The role involves providing support to users, troubleshooting hardware and software issues, and maintaining IT infrastructure.

• Support: Respond to and resolve technical issues related to hardware, software, and network systems, adhering to SLA & KPI standards.
• Troubleshooting: Diagnose and resolve issues with desktop PCs, laptops, tablets, smartphones, video conference systems, Cisco switches, and printers.
• User Assistance: Support users with IT-related queries and assist with hardware/software usage.
• Incident Management: Log, track, and manage incidents using ServiceNow.
• Installation & Configuration: Set up and maintain hardware, software, networks, printers, scanners, video conference systems, and Cisco switches.
• Documentation: Follow IT procedures and document support activities.
• Collaboration: Work closely with other IT team members and departments.

Qualifications:

• Bachelor’s degree in computer science or IT.
• At least 2 years of experience in IT support or a related role.
• Proficiency in Windows OS; Mac and Linux skills are a plus.
• Experience with Active Directory and Office 365.
• Knowledge of remote desktop tools and ITSM software.
• Fluent in French and proficient in English.

Apply now with your CV in English. We offer a flexible, supportive work environment, professional growth opportunities, and a comprehensive benefits package.