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Business Operations Support Manager ENA Non-France Territories (F/M/X)
ORIENT EXPRESS
Issy-les-Moulineaux
Hybrid
EUR 55.000 - 70.000
Vollzeit
Vor 3 Tagen
Sei unter den ersten Bewerbenden

Zusammenfassung

Une entreprise internationale de l'hospitalité recherche un Business Operations Support Manager pour superviser les activités administratives d'approvisionnement sur plusieurs territoires. Vous gérerez une équipe de 5 administrateurs et serez responsable de l'optimisation des processus. La maîtrise du français et de l'anglais est requise. Des avantages tels que le travail à distance et des jours de congé supplémentaires sont offerts.

Leistungen

Jours de télétravail jusqu'à 8 par mois
Vouchers déjeuner de 10 €
Plan de santé (50% financé par l'entreprise)
Pack Mobilité Durable jusqu'à 600 €/an

Qualifikationen

  • Minimum 5 ans d'expĂ©rience dans un rĂ´le similaire.
  • ExpĂ©rience dans le contrĂ´le, la finance ou la gestion de projet.
  • ExpĂ©rience en management d'Ă©quipe requise.

Aufgaben

  • GĂ©rer les activitĂ©s administratives d'approvisionnement sur 12 pays.
  • Surveiller les campagnes de dĂ©claration fournisseur.
  • Optimiser les workflows administratifs.

Kenntnisse

Leadership d'équipe
Analyse
Communication
Compétences avancées en Excel

Ausbildung

Master (Bac+5)

Tools

Excel
Jobbeschreibung

Description de l'entreprise

About Accor

Accor is a world-leading hospitality group operating in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars.

The Group offers one of the most diversified hospitality ecosystems in the industry, with over 40 brands ranging from luxury and premium to midscale and economy, as well as exclusive lifestyle concepts, entertainment venues, nightclubs, restaurants and bars, private residences, shared accommodation, concierge services, and co‑working spaces.

With a portfolio unlike any other, Accor is powered by more than 230,000 talented team members around the world.

Guests and partners enjoy the benefits of ALL – Accor Live Limitless – the Group’s fully integrated loyalty programme and daily lifestyle companion, offering a wide range of rewards, services, and experiences.

Through its sustainability and social responsibility initiatives – EAT, STAY, EXPLORE, Accor Solidarity, RiiSE, and the ALL Heartist Fund – the Group demonstrates a strong commitment to ethics and professional integrity, responsible tourism, sustainable development, community engagement, and diversity and inclusion.

About Accor

Description du poste

As Business Operations Support Manager Non‑France Territories (PBS Manager) within the Global Procurement Office, you will lead a team of five PBS Administrators and oversee the entire remuneration process for ENA Non‑France Territories (Austria, Germany, Switzerland, Belux, Netherlands, United Kingdom, Iberia, Italy, Morocco, Romania, Poland, Hungary) from supplier declarations and compliance controls to the distribution of procurement‑related earnings.

In addition to overseeing the end‑to‑end management of P3/P4 declarations, you will be responsible for streamlining administrative workflows and aligning procedures across regions.

You will collaborate closely with a wide range of internal and external stakeholders, including Procurement Directors, Business Controllers, buyers across Europe, digital teams, and the Finance and Legal departments.

Key Responsibilities, scope Non‑France Territories
  • Manage procurement administration activities and team coordination over 12 countries
  • Oversee supplier declaration campaigns and annual compliance in AstoreSuite
  • Manage the distribution process for the scope
  • Lead the P3/P4 declarative process
  • Optimize administrative workflows and harmonise procedures
  • Management, controlling, analytic skills required. No procurement expertise mandatory
Key Responsibilities in details
Team Management
  • Lead and support the team (5 administrators) responsible for procurement administration for Non‑France Territories (supplier and contract creation, supplier declarations, invoicing, declarative control, distribution)
Supplier Declaration Campaigns in AstoreSuite
  • Oversee data preparation and campaign execution
  • Ensure timely supplier invoicing
  • Manage reporting, KPIs, and dashboards
Annual Declaration Control in AstoreSuite management
  • Coordinate planning and stakeholder training
  • Collaborate in data preparation and campaign execution
  • Lead reporting and dashboard activities
  • Ensure regular communication with stakeholders
Distribution
  • Prepare files and ensure data consistency
  • Address specific requirements for the scope
  • Monitor distribution tool updates
  • Manage centralised client data and oversee redistribution terms
  • Communicate with internal stakeholders and respond to related requests
  • Handle client support and service‑related inquiries
Process Optimization
  • Lead internal process optimisation within PBS
  • Standardise and implement administrative procedures across the designated scope
  • Enhance PBS team workflows by establishing shared frameworks and ensuring consistent execution
Profile

Education:
Master’s degree (Bac+5) from a business school or equivalent university programme

Experience:
Minimum 5 years in a similar role and/or in audit, finance, controlling, or project management
Minimum 5 years of team management experience required

Languages:
Fluent written and spoken French & English required
Another language is a plus

Teamwork & Collaboration: You thrive in a collaborative environment, actively contribute to team goals, and build strong working relationships across departments. You value diverse perspectives and know how to work effectively with others to achieve shared success.

Skills & Qualities:

  • Strong experience in team leadership
  • Strong analytical skills and attention to detail
  • Recognised for your pedagogical approach and ability to lead and inspire
  • Comfortable working with data and advanced Excel skills (pivot tables, complex formulas, large data sets)
  • Proficient in office tools
  • Team spirit
Informations supplémentaires

And what are our commitments?

To the world
  • We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
To your career
  • We empower all our employees to master their work‑life balance and provide them with the means to shape their work environment to reflect their personal vision.
  • Training and career development paths are defined both individually and collectively, so we can grow together every day.
  • We celebrate the richness of diverse nationalities, backgrounds, and stories that make up our workforce. We encourage diversity in personalities and career paths and adapt to the specific needs of our employees, including those with disabilities.

And what are the Accor Employee Benefits…

A real work‑life balance:
  • Remote work: Up to 8 remote workdays per month, depending on team rituals, with an equipment allowance and daily compensation provided.
  • For autonomous managers (non‑executives): A 216‑day annual package granting up to 12 additional paid leave days (RTT) per year, depending on the year.
  • Work from Everywhere: Personal access to over 500 coworking spaces, many of which are located in our hotels, offering an opportunity to connect with our hospitality colleagues.
  • ALL – Heartist® Programme: Preferential rates and flash offers for unforgettable stays and experiences at all Accor locations and with our worldwide partners. Over 70 partners in various categories (Travel, Gourmet, Wellness, Sport, etc.) to cater to all your desires.
  • At our Issy‑les‑Moulineaux headquarters: Collaborative workspaces, a corporate restaurant with unlimited coffee, game and sports areas, concierge services, and a park just across the street.
Attractive financial benefits:
  • Meal vouchers worth €10 each.
  • A mandatory health insurance plan financed 50% by Accor, with no extra cost for dependants.
  • Profit‑sharing and incentive plans, with company matching contributions for PEEG/PERCOL savings plans.
  • A Sustainable Mobility Package of up to €600/year for employees using eco‑friendly transportation or 75% reimbursement for the NAVIGO Pass.
  • A works council (CSE) that supports cultural, vacation, sports, holiday, and family event activities.
Career‑long support within the Group:
  • Learning & Development: Talent management is at the heart of our HR strategy, with an excellent training catalogue offering numerous opportunities for cross‑functional and international mobility.
  • Referral programme: Earn €1,500 gross for helping recruit qualified profiles.
  • Heartist® for Good Programme: Get involved with a charity of your choice from those available on our volunteering platform (1 day per year offered by the Group during your working hours).
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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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