Wireless Retail Team Lead - Growth & Customer Experience

Cellular World; Sales; On-site; EUR 36,000 - 47,000; Full time

Benefits offered by this job

Supportive team environment

Tenure Increase Program

PTO Accrual

Growth opportunities

Medical/Dental and Vision benefits

Disability insurance options

401(k) plan with company contribution

Employee discount on wireless services

Discounts on accessories

Team Color apparel budget

Job summary

Cellular World is seeking an Assistant Sales Manager at the Princeton Store to support the Retail Sales Manager and drive store profitability. You will lead a sales team, ensure top-notch customer service, and oversee daily operations including merchandising and inventory controls.

The role emphasizes coaching, achieving sales targets, and training staff to deliver exceptional experiences while promoting brand standards and customer satisfaction.

Qualifications

• Must have proven leadership and employee management skills.
• Experience in retail or customer service management is required.
• Tech-savvy and comfortable with interactive technology devices.

Responsibilities

• Support Retail Sales Manager and drive sales with the team.
• Meet and exceed monthly sales goals and assist associates with closing sales.
• Maintain customer satisfaction using established service drivers and promotions.
• Ensure proper store opening/closing procedures and inventory counts.
• Provide leadership, coaching, and development to staff; train team on promotions and goals.
• Maintain merchandising standards and brand compliance per requirements.

Skills

Leadership

Customer service

Team management

Tech-savvy

Bilingual

Tools

POS systems

Job description

Cellular World is seeking an Assistant Sales Manager at the Princeton Store to support the Retail Sales Manager and drive store profitability. You will lead a sales team, ensure top-notch customer service, and oversee daily operations including merchandising and inventory controls.

The role emphasizes coaching, achieving sales targets, and training staff to deliver exceptional experiences while promoting brand standards and customer satisfaction.