Virtual Travel Customer Service

Elevationtravelpartners; Paris; Sur place; EUR 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Résumé du poste

A travel service company is hiring a Virtual Travel Customer Service professional in France to assist clients with their travel preparations. The role includes answering inquiries, managing trip requests, and ensuring customer satisfaction. Ideal candidates should have strong communication skills, some experience in customer support, and an interest in travel. The position offers remote work flexibility and professional development opportunities.

Qualifications

• Experience in customer support preferred.
• Ability to adapt to online tools and systems.
• Interest in travel and making clients satisfied.

Responsabilités

• Assist clients via email, chat, and phone.
• Help with itinerary changes and travel questions.
• Provide travel guidelines and destination info.
• Follow up with travelers before departure.
• Resolve concerns while ensuring a positive experience.

Connaissances

Friendly communication

Customer support experience

Reliability and organization

Online tool proficiency

Interest in travel

Description du poste

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Ideal Candidate

• Friendly and professional communication style
• Customer support experience preferred
• Reliable and organized
• Comfortable using online tools and learning new systems
• Interest in travel and client satisfaction

What We Offer

• Remote work flexibility
• Training provided
• Ongoing team support
• Professional development opportunities
• Access to travel-related perks