Remote Travel Support Specialist

Elevationtravelpartners; Lyon; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Résumé du poste

A remote travel services company is seeking a Virtual Travel Customer Service professional to assist clients with their travel preparations. The ideal candidate should possess a friendly communication style and have experience in customer support. This role includes providing assistance through different channels like email and chat, managing itinerary changes, and ensuring a positive experience for travelers. We offer training, ongoing support, and access to travel-related perks, making it an exciting opportunity for candidates passionate about travel.

Qualifications

• Experience in customer support is preferred, though not mandatory.
• Should be organized and reliable for handling customer inquiries.
• Must be comfortable learning new online systems.

Responsabilités

• Provide assistance via email, chat, and phone.
• Help travelers with itinerary changes and updates.
• Offer information on travel destinations and guidelines.
• Follow up with travelers before their trip.
• Resolve customer concerns positively.

Connaissances

Friendly communication style

Customer support experience

Reliability

Comfortable using online tools

Interest in travel

Description du poste

A remote travel services company is seeking a Virtual Travel Customer Service professional to assist clients with their travel preparations. The ideal candidate should possess a friendly communication style and have experience in customer support. This role includes providing assistance through different channels like email and chat, managing itinerary changes, and ensuring a positive experience for travelers. We offer training, ongoing support, and access to travel-related perks, making it an exciting opportunity for candidates passionate about travel.