UX Researcher – Cloud Infrastructure & ResearchOps
Scaleway
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Benefits offered by this job
Job summary
Scaleway is expanding its UX Research team within the Design department to scale our research capabilities and better support product decisions across our cloud infrastructure. You will lead end-to-end UX research on highly technical products for developers, DevOps engineers and system administrators.
This role includes developing scalable ResearchOps practices, coaching PwDRs, and collaborating with Product Managers and Designers to translate findings into actionable roadmap decisions, while
Qualifications
- UX Research expertise: 4+ years in UX Research or UX Design with a strong research focus.
- Technical product experience: research in B2B cloud infrastructure, developer tools, SaaS or enterprise tech.
- ResearchOps & continuous research: scalable research processes and insights management.
- Research enablement & stakeholder collaboration: coach non-researchers and translate findings into product decisions.
Responsibilities
- Lead end-to-end UX research initiatives on cloud infrastructure products for developers, DevOps engineers and system administrators.
- Identify research opportunities with PMs and Designers and translate findings into actionable recommendations.
- Collaborate with Designers to make complex technical concepts understandable and usable.
- Develop and scale ResearchOps practices, templates and insight management processes.
- Contribute to Insight Hub and enable PwDRs to conduct high-quality research independently.
Skills
Tools
Job description
Scaleway is expanding its UX Research team within the Design department to scale our research capabilities and better support product decisions across our cloud infrastructure. You will lead end-to-end UX research on highly technical products for developers, DevOps engineers and system administrators.
This role includes developing scalable ResearchOps practices, coaching PwDRs, and collaborating with Product Managers and Designers to translate findings into actionable roadmap decisions, while
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