Trilingual Client Advisor: German, English & French

Hermès; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Hermès is seeking a trilingual customer advisor fluent in German, English, and French for its European e-commerce entity based in Paris. This role involves managing customer interactions and providing exceptional service while promoting Hermès products.

The successful candidate will have strong interpersonal and selling skills, ideally with experience in the retail or e-commerce sectors. The position offers a fixed-term contract of 35 hours and 30 minutes per week, working Monday to Saturday.

Qualifications

• Empathetic with a strong sense of service.
• Experience in hotel, retail, or e-commerce sectors is preferred.
• Ability to manage stress effectively.

Responsabilités

• Manage interactions with European e-commerce customers.
• Serve as a single point of contact for customers contacting European stores.

Connaissances

Fluent in German

Fluent in English

Fluent in French

Strong sense of service

Excellent interpersonal skills

Proven passion for selling

Description du poste

Hermès is seeking a trilingual customer advisor fluent in German, English, and French for its European e-commerce entity based in Paris. This role involves managing customer interactions and providing exceptional service while promoting Hermès products.

The successful candidate will have strong interpersonal and selling skills, ideally with experience in the retail or e-commerce sectors. The position offers a fixed-term contract of 35 hours and 30 minutes per week, working Monday to Saturday.