Transportation Specialist

JD.com Inc.; Paris; Sur place; EUR 32 000 - 52 000; Plein temps

Résumé du poste

JD.com Inc. is seeking a motivated Transportation Specialist to support and optimize end-to-end transportation operations, spanning pickup, sorting, transit, and final delivery.

You will improve routes, onboard carriers, monitor costs and service quality, and collaborate with internal teams and partners to ensure a smooth, customer-focused logistics workflow. The role welcomes candidates with 0–3 years of experience, fluent in Spanish and Chinese, and strong analytical and communication skills;

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Transportation, Business, or related field.
• 0–3 years of relevant experience; recent graduates welcome.
• Fluency in Spanish and Chinese for local partner communication.
• Strong analytical and communication skills.
• Proficiency in Microsoft Excel; experience with TMS or data visualization is a plus.

Responsabilités

• Support transportation planning across pickup, sorting, transit, and final delivery; optimize routes and procedures.
• Assist in evaluating, onboarding, and managing carriers; track performance.
• Monitor costs, efficiency, service quality, and profitability; identify risks and gaps.
• Collaborate with internal teams and external partners to resolve issues and ensure smooth operations.
• Contribute to team goals and process training to strengthen capabilities.

Connaissances

Spanish

Chinese

Analytical skills

Communication

Problem solving

Organizational skills

Excel

TMS

Formation

Bachelor's in Logistics / Supply Chain

Outils

TMS

Data visualization tools

Description du poste

We are looking for a motivated Transportation Specialist to support and optimize our end-to-end transportation operations.

Key Responsibilities

• Transportation Planning & Process Optimization: Support transportation planning across pickup, sorting, transit, and final delivery. Optimize routes, standardize operating procedures, improve efficiency, and reduce costs.
• Carrier & Capacity Management: Assist in evaluating, onboarding, and managing carriers. Track carrier performance, address operational issues, allocate transportation resources, and ensure timely, high-quality service.
• Operational Monitoring & Improvement: Monitor key metrics such as cost, efficiency, service quality, and profitability. Identify risks and operational gaps, analyze data, and implement continuous improvement initiatives.
• Customer Service & Cross-Functional Collaboration: Understand customer requirements, manage the end-to-end service cycle, and support the resolution of complaints and claims. Collaborate with internal teams and external partners to ensure smooth operations and a positive customer experience.
• Team Support & Capability Building: Contribute to team goals, knowledge sharing, and process training. Help strengthen operational capabilities and promote a service-oriented culture.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Transportation, Business, or a related field.Candidates familiar with European land transport networks and international logistics processes are preferred.
• 0–3 years of relevant experience in transportation, logistics, supply chain, or operations; recent graduates are welcome to apply.
• Fluent in Spanish and Chinese (listening, speaking, reading, and writing) to support seamless communication with local partners, drivers, and headquarters.
• Strong analytical, problem-solving, and communication skills.
• Good organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Excel; experience with TMS or data visualization tools is a plus.
• Proactive, detail-oriented, and comfortable working in a fast-paced environment.