Cross-Border Logistics Manager

JD.COM; Paris; On-site; EUR 60,000 - 86,000; Full time

Job summary

JD.COM in Paris is seeking a Cross-Border Logistics Manager - Delivery & Cost to oversee end-to-end cross-border fulfillment and cost control. You will coordinate pickups, linehaul, customs milestones and carrier performance to optimize on-time delivery and cost efficiency.

The role requires strong data analysis, negotiation with suppliers, and collaboration across international warehousing and last-mile services to drive improvements.

Qualifications

• Industry experience: 5+ years.

Responsibilities

• Track cross-border cargo from pickup through linehaul and coordinate with forwarders for on-time dispatch.
• Monitor warehouse arrival, customs milestones, and inbound progress; record transit data and identify bottlenecks.
• Verify and enter logistics costs (freight, customs, warehousing) into the system and perform cost reconciliation.
• Manage cross-border carriers, forwarders and customs brokers; assess performance and drive cost competitiveness.
• Produce fulfillment and cost KPI reports and support operational decisions with dashboards.

Skills

Cross-border fulfillment management

Cost accounting

Data analysis

Supplier negotiation

Cross-functional collaboration

Education

Bachelor's degree or above

Job description

Cross-Border Logistics Manager - Delivery & Cost

What You'll Do

• Pickup & Transport Tracking: Track cross-border cargo from pickup through linehaul (sea/air/rail/road); coordinate with forwarders and carriers for on-time dispatch, handle exceptions (delays, rolled containers, port detention).
• Arrival & Timeline Tracking: Monitor warehouse arrival, customs and inbound milestones; record transit-time data accurately; track on-time performance and identify bottlenecks.
• Cost Verification & Entry: Verify and enter logistics costs (freight, customs, warehousing, surcharges) into the system; conduct cost reconciliation and variance analysis.
• Carrier & Supplier Management: Manage cross-border carriers, forwarders and customs brokers; assess performance and cost competitiveness, drive negotiation and service improvement.
• KPI Reporting & Analysis: Produce fulfillment and cost KPI reports (on-time rate, delivery rate, unit cost, exception rate); build dashboards and support operational decisions.

About You

• Industry Experience: 5+ years
• Role Experience: 3+ years
• Education: Bachelor's degree or above
• Language: Fluent in both Chinese and English
• Professional Skills: Proven ability in cross-border full-chain fulfillment management and cost accounting; familiar with business processes and cost structures across international linehaul, customs, overseas warehousing and last-mile delivery; prior experience in logistics cost reduction, efficiency improvement or carrier management projects preferred; strong data analysis, supplier negotiation and cross-functional collaboration skills.