Transportation Operations Manager

JD.COM; Paris; Sur place; EUR 75 000 - 110 000; Plein temps

Résumé du poste

JD.COM is seeking a Transportation Operations Manager (Standardization & Safety) to lead the development of the transportation standardization system and safety management framework. You will oversee SOPs for trunk to distribution, drive process optimization, and ensure compliant, efficient carrier operations across frontline teams.

You will also manage safety controls, conduct risk hazard checks, and coordinate with safety and scheduling teams to push hazard rectification and training

Qualifications

• 5+ years of industry experience in transportation or logistics.
• 3+ years in a similar Operations Manager role.
• Bachelor’s degree or higher required.
• Proficiency in Chinese and English.

Responsabilités

• Build transportation standardization system and safety management system.
• Oversee standardized processes and safety risk prevention.
• Drive compliance and efficiency of carriers and frontline teams.
• Develop and update SOPs for trunk line, feeder, transfer and distribution.
• Lead optimization projects to improve efficiency and safety.
• Coordinate cross-team training and safety awareness.

Connaissances

Transportation standards

Safety frameworks

Special projects

End-to-end ops

iTMS system

Risk control

Formation

Bachelor’s degree or above

Outils

iTMS system

Description du poste

Transportation Operations Manager (Standardization & Safety)

What You'll Do

• Responsible for building transportation standardization system and transportation safety management system. Oversee implementation of standardized processes and safety risk prevention, organize special optimization and mechanism iteration, drive compliant and efficient operations of carriers and front‑line teams, and achieve both efficiency and safety targets for transportation business.
• Operation Standard Management Develop and update SOPs for full transportation procedures covering trunk line, feeder line, transfer and distribution links. Optimize process hand‑offs, route planning and capacity matching efficiency. Monitor process execution by on‑site teams and carriers, correct non‑standard operations and resolve process bottlenecks.
• Transportation Safety Control Enforce transportation safety regulations covering vehicle safety, cargo loading safety, transit driving safety, driver operation safety and fire emergency response. Conduct daily safety inspections and hazard checks, maintain risk records and push closed‑loop rectification. Stop unsafe operations to prevent safety incidents.
• Optimization & Improvement Collect data on transportation efficiency, process gaps and safety hazards, and analyze root causes of process bottlenecks and safety risks. Lead special optimization projects for efficiency improvement, process simplification and hazard remediation. Verify improvement results and roll out proven practices.
• Emergency & Incident Handling Formulate transportation safety emergency plans and process exception response plans. Organize safety drills. Coordinate on‑site responses for emergencies including transportation safety accidents, vehicle breakdowns and transit congestion, conduct cause investigation and submit follow‑up reports.
• Cross‑team Collaboration & Enablement Engage carriers and fleets to implement operation standards and safety requirements. Work with safety department to ensure compliance, push hazard rectification and conduct joint incident investigation. Collaborate with scheduling and capacity procurement teams to optimize routes and capacity allocation. Deliver process training and safety awareness sessions for front‑line staff and carriers.

About You

• Industry Experience: 5+ years
• Position Experience: 3+ years
• Education: Bachelor’s degree or above
• Language: Proficient in Chinese and English
• Professional Skills: Experienced in building transportation standard systems, managing safety frameworks and leading special projects. Familiar with end‑to‑end operation logic and safety compliance requirements for trunk / feeder transportation. Candidates with prior experience in transportation efficiency improvement and safety system construction are preferred. Familiar with iTMS system. Strong capability in standardization promotion and risk control.