Technical Pre-Sales Engineer, FAE (Time and Frequency Systems)

Microchip Technology Inc.; Les Ulis; Hybride; EUR 70 000 - 90 000; Plein temps

Résumé du poste

Microchip Technology Inc. is seeking a Technical Pre-Sales Engineer in Les Ulis, France. This role involves bridging technical expertise with client needs, working closely with sales teams to develop solutions. Candidates should possess a Bachelor’s or Master’s degree in a technical field and at least 5 years in technical pre-sales or systems engineering.

The ideal candidate will have excellent communication skills, the ability to present complex concepts clearly, and strong knowledge of Frequency and Time Systems. This role may require 25%-50% travel within the EMEA region.

Qualifications

• 5+ years of experience in technical pre-sales or systems engineering.
• Proven experience in customer engagement and technical sales.
• Ability to explain complex concepts to diverse audiences.

Responsabilités

• Serve as a technical advisor to the sales team.
• Develop tailored solutions based on customer requirements.
• Create and deliver technical presentations and demonstrations.

Connaissances

Technical sales processes

Excellent communication skills

Presentation skills

Understanding of Frequency and Time Systems

Lab testing

Technical documentation

Formation

Bachelor’s or Master’s degree in Electrical Engineering

Degree in Computer Science or Telecommunications

Outils

Technical presentation software

Documentation tools

Description du poste

Job Description

As a Technical Pre-Sales Engineer, you will play a crucial role in the sales process by bridging the gap between technical expertise and client requirements. You will work closely with the sales team (CEMs) to understand customer needs and demonstrate how our technical solutions can address those needs effectively. This role requires a deep understanding of Time and Frequency systems level products, excellent communication skills, and the ability to translate technical concepts into clear, compelling presentations.

Key Responsibilities

• Serve as a technical advisor to the sales team, providing insights and recommendations on product capabilities, compatibility, and customization options based on customer needs.
• Collaborate with the sales team to understand customer requirements and develop tailored solutions. Prepare and deliver technical presentations, demonstrations, and product trainings to potential clients.
• Assist in the creation of technical proposals, bids, and quotations by translating customer requirements into detailed technical specifications (and cost estimates together with CEM).
• Conduct product demonstrations either remotely or on-site to showcase key features, functionalities, and benefits to prospective clients. Address technical questions and concerns during demonstrations to ensure a clear understanding of the product's value proposition.
• Create test plans and conduct verification tests such as acceptance testing and proofs of concept (PoC). Create test reports and discuss results with clients.
• Develop and maintain project‑specific and customized technical documentation, including test plans/reports, customized specifications, solution descriptions and FAQs to support the sales process and facilitate customer understanding.
• Work closely with the FTS technical support team on a case‑by‑case basis, such as escalations (normally TechSupport is owner). Monitor and collaborate on post‑sales technical support to clients, including troubleshooting technical issues, resolving product‑related challenges, and coordinating with the engineering or support teams as needed.
• Conduct training sessions for internal sales teams to enhance their technical understanding of products and services. Stay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights to both sales and product development teams.
• Gather feedback from customers regarding product performance, user experience, and feature requests. Communicate this feedback to BU and relevant teams to inform product improvements and enhancements.

Requirements & Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related technical field.
• Proven at least 5 years of experience in technical pre‑sales, systems engineering, or field application engineering, preferably within the Frequency and Time Systems domain.
• Strong understanding of technical sales processes and customer engagement.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non‑technical audiences.
• Experience with lab testing, PoC, and technical documentation.
• Ability to work independently and collaboratively in a multicultural, geographically dispersed team.
• Willingness to travel within the EMEA region as required.
• Proficiency in English; additional EMEA languages are a plus.

Travel Time

25% - 50%