Field Application Engineer (Optical and high speed Digital)

PhotonicNet GmbH; Paris; On-site; EUR 60,000 - 95,000; Full time

Job summary

PhotonicNet GmbH is seeking a Field Application Engineer (Optical and high speed Digital) to deliver top-tier pre- and post-sales technical support in test & measurement for optical and high-speed digital systems. The role covers Europe, Middle East & Africa with about 50% travel, including potential visits to Japan.

You will support sales teams by evaluating client requirements, demonstrating solutions, and training account managers, customers, and distributors.

Qualifications

• Use of R&D test equipment such as Bit Error Rate Testers and Oscilloscopes.
• Use of network performance analyzers, such as Transport Testers, OTDRs.
• Technical qualified, college level or higher.
• Fluency in English language.
• Willingness to travel up to 50% of your time.

Responsibilities

• Support pre-sales discussions and demonstrations for customers and sales teams.
• Define, explain and demonstrate solutions during pre-sales activities.
• Provide technical information and trainings to account managers, customers and distributor partners.
• Travel to customer sites or conferences to present and train as needed.

Skills

English fluency

Willingness to travel

Customer‑facing

Team player

Education

Technical qualification

Tools

Bit Error Rate Testers

Oscilloscopes

Transport Testers

OTDRs

Job description

Field Application Engineer (Optical and high speed Digital)

Top notch pre-sales and post-sales technical support in optical and high speed digital Test & Measurement business!

Our FAEs are technical super stars; domain specialists who support the sales organization and play a crucial role in defining, explaining and demonstrating our solutions to customers in pre-sales discussions, executing technical evaluation of client´s requirements and providing technical information and trainings to account managers, customers and our distributor partners. They solve issues and respond to queries at the customer site or remotely, enable customer´s engineers to understand how the products work and to see how to configure and use them. The FAEs help, train and build true and lasting relationships with customers while collecting valuable market/product development information and extending their own commercial insight for the sake of excellence. Our FAEs also occasionally speak and present at conferences and exhibitions within their domain of expertise, write articles and white papers, contribute to creation of marketing materials. Travel time is estimated around 50%.

At the moment our team of 20 Field Application Engineers & Experts, supporting the Sales organization and covering Europe, Middle East & Africa Countries, is looking for a colleague to cover Italy, France, Spain and CIS countries; occasionally rest of EMEA region when needed. You will be based in one of the countries in your area of coverage, however you need to be able and also willing to travel frequently, with occasional travel to Japan, for customers visits, trainings and team meetings. If you are up to the challenge let us know!

To join us in this key role you will need to possess these essentials:

• Use of R&D test equipment such as Bit Error Rate Testers and Oscilloscopes
• Use of network performance analyzers, such as Transport Testers, OTDRs
• Technical qualified, college level or higher
• Ability to utilize Information Technology Hardware and Software Tools
• Fluency in English language
• Self-motivating, task/goal oriented, team player, ability to inter-work with other teams
• Willingness to travel up to 50% of your time

Nice to haves:

• Solid knowledge of High speed electrical / optical signal integrity analysis
• Solid knowledge of High speed Serial bus technology, USB, PCI express, Thunderbolt
• Electrical and optical oscilloscope expertise
• 100 / 400 Gigabit Ethernet Transmission R&D
• Optical Device test and development
• IEEE and OIF specifications know how
• Knowledge of Microwave / Wireless Technology